Solutions Architect

Nigel Frank International; Newcastle upon Tyne; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading global recruitment firm is looking for a Dynamics 365 CE Solutions Architect in Newcastle-upon-Tyne. This hybrid role involves leading discovery workshops, translating client needs into advanced Dynamics solutions, and overseeing implementations. The ideal candidate will have strong expertise in Dynamics 365 CE, excellent communication skills, and experience delivering full project lifecycles. Benefits include private medical, dental, and enhanced pension.

Benefits

Private Medical

Dental

Enhanced Pension

More benefits

Responsibilities

• Lead discovery workshops to capture client requirements.
• Translate client needs into Dynamics solutions.
• Oversee D365 CE implementations ensuring high-quality results.
• Contribute to thought leadership and team growth.
• Collaborate in a diverse and inclusive environment.

Skills

Expertise in Dynamics 365 CE/CRM

Experience with Microsoft technologies

Workshop facilitation skills

Advanced Microsoft certifications

Project lifecycle experience

Excellent communication skills

RFP response involvement

Technical consultant experience

Job description

Overview

Dynamics 365 CE Solutions Architect – Newcastle-upon-Tyne, Hybrid

Responsibilities

• Discovery: Use your deep understanding of Dynamics 365 and collaborate with subject matter experts to understand client goals, challenges, and business needs; lead discovery workshops to capture functional and non-functional requirements across CRM, infrastructure, integration, and compliance.
• Design: Translate client needs into smart, scalable Dynamics solutions; create clear and relevant technical documentation; guide clients in building their enterprise CRM roadmap using your subject matter expertise.
• Delivery: Lead and oversee D365 CE implementations; ensure high-quality, value-driven solutions that meet client expectations.
• Thought Leadership: Contribute to internal thought leadership and help keep the team at the cutting edge of Dynamics innovation; provide expert input into proposals and pre-sales activity to support growth and credibility.
• Teamwork: Collaborate within a diverse, inclusive, and supportive environment where everyone\'s contributions are valued; share knowledge and mentor others across projects and teams.

Essential Skills & Experience

• Strong expertise in Dynamics 365 CE/CRM and its role in driving business success.
• Experience with other Microsoft technologies including Power Platform, Azure, M365, and Active Directory.
• Ability to lead workshops, gather detailed requirements, and design client-centric solutions.
• Advanced Microsoft certifications in Dynamics 365 Sales, Marketing, or Customer Service.
• Proven experience delivering full project lifecycles, from discovery through to post-implementation support.
• Excellent communication skills able to translate complex ideas for non-technical audiences.
• Involvement in RFP responses and business development activities.
• Hands-on experience in technical consultant or architect roles focused on Dynamics 365 CE.

Benefits

Private Medical, Dental, Enhanced Pension & More