Solutions Architect

Synergy Resourcing Solutions, Company; Greater London; Hybrid; GBP 75,000 - 110,000; Full time

Job summary

Synergy Resourcing Solutions is seeking a Solutions Architect to lead the Salesforce CRM implementation and wider integrations. You will define how Salesforce fits into the technology landscape, align with data flows, and drive scalable, resilient architecture.

Hybrid role with 3 days per week in the office; you will collaborate with developers, product and business stakeholders, delivering practical architectural decisions and robust technical solutions.

Qualifications

• Experience as a Solutions Architect or similar architectural role.
• Strong Salesforce CRM implementation or migration experience.
• Experience designing integrations across multiple systems and platforms.
• Good understanding of APIs, data flows, data migration and legacy systems.
• Ability to engage credibly with developers and technical teams.
• Ability to work effectively with product, operational and business stakeholders.
• Commercial maturity, sound judgement and ability to prioritise without constant direction.
• Pragmatic approach to architecture, focusing on deliverable, maintainable and valuable.
• Confidence to challenge existing thinking while remaining constructive and collaborative.

Responsibilities

• Design the Salesforce CRM solution architecture across current and future systems.
• Define how Salesforce integrates with wider business platforms and applications.
• Support CRM migration, including data mapping, data quality and transition planning.
• Work with developers to shape robust, practical technical solutions.
• Work with product and business stakeholders to translate requirements into clear architectural decisions.
• Review existing systems, integrations and processes to identify improvements and simplification opportunities.
• Advise on configuration, customisation, integration patterns and technical trade-offs.
• Create clear, accessible documentation for system architecture, data flows and integration points.
• Help establish architecture principles, standards and guardrails for delivery teams.
• Challenge the status quo where current processes or decisions create unnecessary complexity.

Skills

Salesforce CRM

Integration design

APIs

Data migration

Stakeholder engagement

Architecture governance

Job description

We are recruiting for a Solutions Architect to lead the design and delivery of a Salesforce CRM implementation and wider systems integration programme.

This role will define how Salesforce fits within the broader technology landscape, how it integrates with existing systems, and how the architecture can enable scalability, resilience and operational efficiency.

Working Pattern: 3 days per week in the office

We're looking for someone technically strong, commercially mature and comfortable working across development, product and business stakeholder groups. You will need to understand technical detail, challenge existing ways of working, and make practical decisions that support delivery.

Key responsibilities will include:

• Designing the Salesforce CRM solution architecture across current and future systems.
• Defining how Salesforce integrates with wider business platforms and applications.
• Supporting CRM migration, including data mapping, data quality and transition planning.
• Working with developers to shape robust, practical technical solutions.
• Working with product and business stakeholders to translate requirements into clear architectural decisions.
• Reviewing existing systems, integrations and processes to identify improvements and simplification opportunities.
• Advising on configuration, customisation, integration patterns and technical trade-offs.
• Creating clear, accessible documentation for system architecture, data flows and integration points.
• Helping to establish architecture principles, standards and guardrails for delivery teams.
• Challenging the status quo where current processes, systems or decisions create unnecessary complexity.
• Planning and managing your own workload effectively, balancing delivery priorities, stakeholder input and technical decision-making.

The successful candidate will need:

• Experience as a Solutions Architect, Technical Architect, CRM Architect or in a similar architectural role.
• Strong Salesforce CRM implementation and/or migration experience.
• Experience designing integrations across multiple systems and platforms.
• Good understanding of APIs, data flows, data migration and legacy system environments.
• The ability to engage credibly with developers and technical teams.
• The ability to work effectively with product, operational and business stakeholders.
• Commercial maturity, sound judgement and the ability to prioritise without requiring constant direction.
• A pragmatic approach to architecture, with a focus on what is deliverable, maintainable and valuable.
• The confidence to challenge existing thinking while remaining constructive, collaborative and solutions-focused.

This is an excellent opportunity for someone who wants to take ownership of meaningful architecture work, contribute to a major Salesforce implementation, and help shape a more integrated and scalable technology environment.