Solutions Architect

Pigment; Greater London; On-site; GBP 66,000 - 106,000; Full time

Benefits offered by this job

Competitive package

Stock options

Health insurance

Weekly lunch and vouchers

Flexible working hours

Annual company offsites

Brand new offices in London

Job summary

Pigment in London is seeking a highly skilled professional to transform complex customer problems into sophisticated, multi-dimensional models. You will work daily with customers to understand requirements, design Pigment applications, and mentor clients toward self-sufficiency.

The role combines strategic thinking in a fast-paced startup environment with deep empathy and strong stakeholder relationships. Fluency in English (French or other European languages a plus) and an MBA or equivalent

Qualifications

• Build complex models and explain them to stakeholders so they are simple to use and maintain.
• Structure and validate large volumes of unstructured data.
• Learn quickly across diverse customer use cases and businesses.
• Build trusted relationships with empathy and dedication.
• Think strategically in a fast-paced, ambiguous startup environment.
• Adapt to rapidly changing products and customer needs.
• Meet multiple objectives with little supervision.
• Fluent English; French or additional European languages are advantageous.

Responsibilities

• Work with customers daily to transform their existing solutions, spreadsheets, and business problems into sophisticated multi-dimensional models.
• Understand business requirements and document them.
• Design and build the corresponding Pigment applications.
• Train and co-build with customers so they are self-sufficient in the solution.
• Participate in and/or lead UAT and deployment.
• Integrate source software and migration solutions, including connectors and APIs.
• Act as the link between customer stakeholders and the product team to help us develop the best planning platform.
• Lead cross-functional projects to develop and improve our methodology and processes.

Skills

Complex systems design

Unstructured data management

Stakeholder communication

Adaptability

Empathy & relationships

Strategic thinking

Requirements gathering

English fluency

Education

MBA or advanced degree

Tools

AI

Snowflake

Architect

Support

Job description

Salary: £66,000 - 106,000 per year

Requirements:

• Exceptionally skilled in building complex systems and explaining them to all stakeholders so they are simple to use and maintain
• Comfortable working with a high volume of unstructured data and able to structure and validate it
• A great learner, especially of new domains, as we work across very diverse customer use cases and businesses
• Strong at building trusted relationships with a deep sense of empathy and dedication
• Strategic thinker who is comfortable in a fast-paced, always-on, highly ambiguous start-up environment
• Ability to adapt to a rapidly changing product and respond strategically to customer needs
• Experience meeting multiple objectives in an entrepreneurial environment with little supervision
• Fluent English, with French or additional European languages as an advantage
• MBA or other relevant advanced degree preferred

Responsibilities:

• Work with customers daily to transform their existing solutions, spreadsheets, and business problems into sophisticated multi-dimensional models
• Understand business requirements and document them
• Design and build the corresponding Pigment applications
• Train and co-build with customers so they are self-sufficient in the solution
• Participate in and/or lead UAT and deployment
• Integrate source software and migration solutions, including connectors and APIs
• Act as the link between customer stakeholders and the product team to help us develop the best planning platform
• Lead cross-functional projects to develop and improve our methodology and processes

Technologies:

• AI
• Snowflake
• Architect
• Support

More:

We are Pigment, an AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering teams from Finance to HR to build, adapt, and align strategic plans in real time. Founded in 2019, we are one of the fastest-growing SaaS companies globally, trusted by leaders such as Unilever, Snowflake, Siemens, and DPD. Our team of 600+ spans Paris, London, New York, Toronto, San Francisco, and Austin, and we have raised nearly $400M from top-tier investors. We were named a Visionary in the 2024 Gartner Magic Quadrant for Financial Planning Software.

• competitive package
• stock options
• health insurance
• weekly lunch and lunch vouchers
• flexible working hours
• annual company offsites
• brand new offices in major cities including London.

last updated 36 week of 2026