Solution Lead

UNAVAILABLE; Slough; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A global telecommunications firm based in Slough is looking for a Solution Lead to oversee Pre-Sales and Post-Sales activities and manage client relationships. Candidates should have 10+ years of experience in telecom or IT sectors and a university degree in a relevant field. This role offers flexible working, professional development, and a range of benefits in a diverse environment.

Benefits

Flexible working hours

Training programs

Health and well-being programs

Employee Referral Program

Qualifications

• Minimum of 10 years related work experience in customer facing organizations within telecom or IT.
• Strong technical skills around telecommunications/IT solutions and services.
• Proven track record in driving global technical strategy.

Responsibilities

• Own the solution end to end during Pre-Sales and Post-Sales phases.
• Manage the delivery of the technical solution according to the contract.
• Build technical relationships with external vendors and partners.

Skills

Customer management

Technical strategy development

Telecommunications/IT solutions

Leadership

P&L management

Program/project management

Fluent English

Education

University degree in Communications systems or Computer Science

Job description

Orange Business is here!

About us

Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

About the role

As the Solution Lead you will be assigned to specific clients and/or bids, where Orange provides complex and customized solutions. You will have an end to end view and accountability over Pre-Sales and Post-Sales technical activities on your assigned accounts. The role has a functional manager aspect when multiple technical resources are involved.

During the Pre-Sales phase, you will own the solution end to end including the service wrap. You will also be the bid solution lead and ensure the coherence of the technical answer provided to the client. Additionally you will be own the technology strategist and advisor of the bid.

During the life-cycle of the contract, the Solution Lead has the overall accountable for the delivery of the technical solution according to the contract and will be the advocate of the client technical’s expectations. The architecture governance and the innovation board will also be under your control.

This role is customer facing where you will be expected to build and foster the technical relationship with external vendors/partners. The role will also champion the expansion of Orange Business's services within your client accounts.

A key objective of the Solution Lead is to financially optimized the technical solution proposed to the client and to deliver the agreed scope according to, or better than, the business case.

About you

About you:

• Minimum of 10 years related work experience in customer facing organizations within the telecom or IT industry (channels, local representations working directly with customer IT management)
• University degree in Communications systems/or Computer Science or equivalent.
• Strong technical skills around telecommunications/IT solutions and services.
• Proven track record in driving and positioning a global technical strategy to customers’ needs
• Understand market trends, technical and business issues associated with the communication industry.
• Excellent business and commercial understanding.
• Demonstrated leadership and matrix team management capabilities in a multi-national environment.
• Ability to handle complex situations (internal and customer facing).
• Effective customer senior management communication.
• P&L management capabilities.
• Fluent in English.
• Program and/or project management skills is a plus.
• An in-depth understanding of the portfolio of products supported by Orange Business is a plus.

What we offer

• Global opportunities: Work in multi-national teams with the opportunity to collaborate with colleagues and customers from all over the world
• Flexible work environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working)
• Professional development: training programs and upskilling/re-skilling opportunities
• Career growth: Internal growth and mobility opportunities within Orange
• Caring and daring culture: health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events
• Reward programs: Employee Referral Program, Change Maker Awards

Only your skills matter

Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.