Solution Lead

Serco Group Plc; City of Westminster; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading defence solutions provider in the UK is seeking a Solution Lead to develop end-to-end delivery solutions for competitive bids. In this role, you'll work closely with senior leaders to craft innovative, cost-effective solutions that meet customer needs. Candidates should have experience in defence delivery solutions and the capability to integrate various resources into comprehensive models. The position offers an opportunity to make a significant impact within the defence sector.

Benefits

Company car

Private healthcare

Bonus scheme: 5% on target / 10% for exceeding targets

Flexible working

6% employer pension contribution

Employee Assistance Programme

Qualifications

• Experience developing or contributing to complex delivery solutions in defence.
• Ability to integrate people, capability, assets and process into deliverable models.
• Bid or competitive tendering exposure.

Responsibilities

• Develop end-to-end delivery solutions for competitive bids and transformation programmes.
• Lead cross-functional workstreams, aligning various inputs into coherent solutions.
• Identify risks, assumptions, opportunities and mitigations across solution components.

Skills

Complex delivery solutions development

Stakeholder influence

High-quality communication

Defence training solutions design

Education

Programme or architecture qualifications (MSP, ITIL, TOGAF)

Job description

We're looking for a Solution Lead to help shape and win some of the most unique and complex programmes in the UK defence sector. It is a role for someone who can design whole-service delivery models end-to-end, integrating people, processes, assets, technology, facilities, training, supply chain partners and commercial structures into cohesive, efficient and deliverable solutions. You'll work closely with the Bid Director, Commercial Lead and Growth Director to develop innovative, costed solutions that align to customer needs, and collaborate with SMEs across defence, logistics, training and asset management to bring them to life. If you're motivated by solving real-world delivery challenges, thrive in a bid environment, and want to help form winning solutions that make a tangible impact for military personnel and defence operations - this is your move.

What You’ll Be Doing

• Develop end-to-end delivery solutions for competitive bids and transformation programmes.
• Understanding customers' objectives, operational drivers and challenges.
• Lead cross-functional workstreams, aligning operations, commercial, technical and delivery inputs into a single coherent solution.
• Design scalable models using the right blend of workforce, training, assets, technology, process and supply chain capability.
• Shape costs with commercial teams, ensuring pricing aligns with customer affordability.
• Work with bid writers to translate complex ideas into a compelling bid narrative.
• Identify risks, assumptions, opportunities and mitigations across solution components.
• Support transition and transformation planning and offer insight to active contracts where required.

Qualifications

• Experience developing or contributing to complex delivery solutions – preferably in defence.
• Ability to integrate people, capability, assets and process into deliverable models.
• Strong stakeholder influence – internal, client-side and technical.
• Skilled in shaping solutions collaboratively with SMEs and operational teams.
• High‑quality communication – able to turn complexity into clarity.
• Experience with designing defence training solutions.
• Bid or competitive tendering exposure.
• Understanding of defence capability domains (Land, Maritime, Air).
• MRO/asset management/maintenance programme experience.
• Programme or architecture qualifications (MSP, ITIL, TOGAF, etc.).

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Company Benefits

• Work on flagship defence programmes with national impact.
• Shape solutions that meaningfully enhance capability and readiness.
• Collaborate with senior leaders and technical specialists across Serco and the wider sector.
• Career development in a growing defence solutions function.
• Be part of a team where no two solutions are the same.

What We Offer

• Company car.
• Private healthcare.
• Bonus scheme: 5% on target / 10% for exceeding targets.
• Flexible working.
• 6% employer pension contribution.
• Employee Assistance Programme.
• Clear and supported routes for career progression.