Solution Engineer Salesforce

Acuro Associates Ltd; Remote; GBP 80,000 - 90,000; Full time

Job summary

A leading software company is seeking a Solutions Engineer to join their fully remote team in the UK. This role involves translating customer needs into engaging demos, collaborating on deals, and managing proofs of concept. The ideal candidate has 2-3 years of experience in Solutions Engineering, in-depth knowledge of Salesforce and PSA software, and excellent customer skills. This position offers a salary between £80-£90K plus variable commission and company benefits.

Qualifications

• 2-3 years of Solutions Engineering experience or 1 year with a background in professional services implementation.
• In-depth experience with Salesforce and PSA software.
• Excellent customer and people skills with the ability to handle questions and curveballs.

Responsibilities

• Translate customer needs into narrative-driven demos.
• Collaborate with AEs on deals and assess requirements.
• Maintain and update demo templates and communicate improvements.

Skills

Customer and people skills

Salesforce expertise

Proof of concepts

Flexibility and adaptability

Tools

Salesforce

PSA software

Job description

Solutions Engineer- PSA / Salesforce

Fully remote, based in the UK. Salary between £80‑£90K plus variable commission and company benefits.

The Opportunity

An exciting opportunity has been opened up to join a growing software company delivering world class PSA software based on the Salesforce platform. As a Solutions Engineer, you will have the chance to shape opportunities with your people and platform skills as you engage with prospects from discovery through to early stages of post sales.

You will be able to flex your capabilities and creativity with proof of concepts, leveraging the PSA product, salesforce and AI to demonstrate automated solutions, close to the heart of professional services organisations and driving competitive advantage.

The role:

• Translate customer needs into compelling, narrative-driven demos that are sectioned, conversational and tailored prospect personas
• Collaborate with AEs on deals, assess requirements and position product features and differentiators
• Maintain and update demo templates and environments and communicate improvements internally
• Efficiently map service workflows across service execution and services operations
• Support sales discovery sessions with technical and business audiences
• Draft clear, value-based SOWs that align with customer expectations and needs
• Run interactive conversations on the scope of work with clients which will focus on key outcomes, timeline, key scoping topics, custom requirement
• Manage proof of concepts and forward deployment engineering with AI

Requirements

• 2-3 years Solutions Engineering experience or 1 year in Solutions Engineering with a background in professional services implementation
• In-depth experience with Salesforce and PSA software
• Above all else, we are looking for excellent customer and people skills, able to read the room, talk about the art of the possible, as well as diving into the detail when needed. Able to fend and deal with questions and curve balls from prospects, demonstrating flexibility within the framework of the solution
• Happy to get involved with proof of concepts/ forward deployments / AI
• Comfortable providing SOWs that align with customer expectations and needs
• OK to work opportunities across the UK/Europe and the US (east coast time zones)
• OK with being fully remote, based in the UK with quarterly visits to the London office

There are some variables for this role. We would consider:

• Someone in Solutions Engineering with strong Salesforce skills and experience with complex sales cycles in and around financials, revenue management, CPQ or sales enablement
• Someone without Salesforce skills but with strong PSA product and sector experience in a Solutions Engineering role