Solution Engineer (Price & Promotions)

Relex; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Occupational Health Services

Employee Assistance Programme

Two paid charity days

Annual bonus

Modern office with free snacks and drinks

Job summary

Relex is looking for a Solution Engineer to join their growing EMEA Central team. Your main responsibilities will include delivering software implementation projects and configuring the Price & Promotions platform for customer needs.

The ideal candidate should master SQL and Python, possess experience as a Business Consultant or Implementation Specialist, and have a strong customer focus. The role offers hybrid work options and a supportive environment.

Qualifications

• Experience in process design and analytics.
• Background as an Implementation Specialist or Business Consultant, ideally in retail.
• Fluent in English and German.

Responsibilities

• Deliver software implementation projects through all phases of a project lifecycle.
• Provide personalized analytical and product related knowledge for new customers.
• Support the design and specification of integration solutions.

Skills

Customer focus

SQL

Python

Integration & Configuration

Data handling

Analytical & Structured

Team player

Agile mindset

Education

Degree in Engineering, Statistics, Economics, or related field

Tools

VBA

SAP

Oracle

Job description

Responsibilities

• The EMEA Central team is growing its Price & Promotions capability and we’re looking for a Solution Engineer join the team. Main responsibilities will be to deliver software implementation projects, through all the phases of a project lifecycle, in the fields of pricing, promotion planning, and management
• A Solution Engineer is expected to master the customer‑specific configurations needed to solve customer challenges and equip them with the most optimized system possible. While we have the technological edge to process large retail datasets and deliver large‑scale forecasts and optimization, the true value for our retailers is unlocked by giving them guidance to solve specific business cases with our insights
• Your role as a Solution Engineer would be to provide personalized analytical and product related knowledge for new UK, DACH, BENELUX or ZA customers, to ensure that our platform’s capabilities are utilized. Your experience in process design, analytics, and problem‑solving will directly translate into value for our customers
• Support the design and specification of integration solutions between the RELEX platform and customers’ existing software ecosystem
• Configure the Price & Promotions platform for customer‑specific needs
• Optimize forecast & attribution model parameters
• Implement customer‑specific business logic in code (SQL, Go, Python)
• Run and build analytical queries on large datasets to help customers with custom insights
• Work closely with the product and engineering team to scope new development work and represent the customer needs
• Hands‑on consulting and product expertise for our new retail customers on campaign evaluation, forecasting, optimization, and automation

Benefits

• Health Insurance, Occupational Health Services and Employee Assistance Programme
• Modern offices with free snacks, drinks and a warm welcome for dogs
• Two paid charity days every year for volunteering
• An annual bonus
• Two paid team days every year
• Hybrid, office and fully remote options (hybrid and office as standard)

This is an ideal role for an entrepreneurial‑minded individual who wants to contribute to building a success story and play a key role in our future growth. You are self‑motivated and willing to take on new challenges. You will join an ambitious team of smart people who are all committed to RELEX’s success.

Requirements

• Willingness to Travel: Occasional travel across Europe and potentially globally
• Integration & Configuration: Ability to gather requirements, design processes, and support user testing
• Technical Skills: Experience with SQL, Python, VBA, or enterprise software (SAP, Oracle)
• Data Handling: Comfortable working with large datasets and extracting key insights
• Agile Mindset: Adaptable to change and fast‑paced environments
• Team Player: Enjoys collaborating with diverse colleagues
• Customer Focus: Service‑mindful with the ability to solve complex, real‑world problems
• Analytical & Structured: Strong problem‑solving skills and a methodical approach
• Education: Engineering, Statistics, Economics, or a related field
• Experience: Background as an Implementation Specialist, Business Consultant, or similar, ideally in retail
• Consulting & Communication: Confident in working with customers and cross‑functional teams
• Languages: Fluent in English & German