Solution Director for Central Government and Public Safety & National Security
Where the job is based:
Hybrid (will need to attend Kerv Digital offices and customer sites as and when required in line with Kerv Digitals hybrid working policy)
Who we are:
Kerv Digital (previously known as cloudThing) solve complicated problems with great digital experiences. We combine Power Platform DevSecOps Data Science and Software Engineering to achieve measurable business outcomes for our clients. Headquartered in Birmingham and part of Kerv we are part of a 110m revenue global organisation with over 500 employees working with over 800 sector‑leading clients with offices in London Birmingham Bangalore and Pune.
Kerv is an ethically led organisation and we are proud of our values. Our mission to Build Future and make a positive difference in society helps guide us to choose to work primarily with Non‑profit and Public Sector organisations. We encourage all our team members to embrace the latest technologies frameworks and cloud deployment platforms to help our clients achieve more.
We are proud to be certified as a Great Place to Work by independent assessors in both the UK and India. We can offer you an inclusive collaborative atmosphere to develop your skills as part of a global multi‑discipline team with opportunities to be mentored by forward‑thinking leaders.
Join us today to work closely with household name clients build your technical prowess and make new friends along the way.
Who We Are Looking For
The ideal candidate will possess:
- Domain Expertise : Proven experience within Central Government Public Safety and National Security sectors with a deep understanding of their unique challenges and opportunities.
- Microsoft Business Platform Knowledge : Comprehensive expertise in Dynamics 365 (Customer Engagement ERP and HCM) Power Platform Azure and data‑centric solutions.
- Innovative Mindset : A track record of leveraging cutting‑edge Microsoft technologies such as AI, advanced analytics and cloud‑native solutions to address complex challenges in the public sector.
- Industry Awareness : A clear understanding of emerging technology trends and innovations within Central Government Public Safety and National Security.
- Enterprise Project Leadership : Extensive experience managing multiple complex enterprise project lifecycles from inception to delivery.
- Client Relationship Expertise : Exceptional skills in building and nurturing strong long‑term relationships with key clients and partners ensuring trust and sustained collaboration.
- Commercial and Marketing Acumen : Demonstrated ability to apply a commercial perspective to market and customer intelligence identifying new routes to market opportunities and product offerings.
- Strategic and Political Skills : Strong political awareness and presentation skills with the ability to navigate conflicting interests, meet competing requirements and communicate effectively at all levels.
- Executive Representation : Confidence in representing Kerv Digital in Director and C‑suite forums building professional networks and managing critical escalations.
- Leadership and Collaboration : Excellent leadership communication and organisational skills with a collaborative approach to enabling teamwork across departments and practices within Kerv Digital.
- Mentoring and Team Development : A passion for mentoring team members supporting their professional growth and fostering a culture of continuous learning and development.
- Workforce Engagement : Experience in hiring team development and liaising with Workforce Management to align resources with business needs.
Key Responsibilities
- Technical and Solution Leadership : Oversee the technical and solution strategy for the Central Government Public Safety and National Security team ensuring alignment with organisational goals.
- Sales Engagement : Collaborate with Sales to craft compelling technical proposals including the preparation and delivery of demonstrations in partnership with technical pre‑sales.
- Governance and Quality Assurance : Provide top‑level technical governance across the portfolio of industry projects ensuring consistent quality and alignment with best practices.
- Strategic Advisory : Contribute to the development and refinement of industry strategy leveraging insights to guide decision‑making and innovation.
- Cross‑Team Collaboration : Work closely with the Public Sector Pod CTO and other key stakeholders to drive broader organisational strategy and ensure successful project delivery.
- Thought Leadership : Act as a thought leader within the Central Government and Public Safety sectors promoting Kerv Digitals expertise and value proposition to clients and partners.
How We Work
- Happiest working under their own direction but fully supported when needed.
- An obvious attention to detail we want you to obsess about the little things!
- An escalation handler able to achieve win‑win outcomes by utilising the skills across the team.
- Ability to work effectively with remote teams in India.
- Ability to work flexibly to deliver on‑time to tight timescales.
What We Can Do for You
- Real Flexibility – a family first organisation where you can work when and wherever you want; typically a split between home, customer sites and the office.
- Awesome Environment – our employees describe it as an easy‑going environment where experts at what they do care deeply about what they work on and the company was started specifically to give people more enjoyment in work.
- Interesting Work – many of our customers are household names and many of our projects have a meaningful impact on the world. We work with not‑for‑profits to transform technology usage, with public bodies to shape digital services, and with top‑tier private entities to bring genuinely new and meaningful products to market.
- Great Benefits – includes a choose‑your‑own tech approach to end‑user devices, stocked cupboards with tasty goodies, excellent professional development support with frequent in‑house training, and private healthcare (some benefits after probation).
- Recognition & Growth – recognised as a Great Place to Work in both the UK and India, our commitment to excellence goes beyond products and services. We foster continuous learning and growth in both the UK and India teams.
More on Equality
At Kerv we are building something special and we want everybody to feel valued, included and love working together. With an uncompromising pursuit of an amazing employee experience we always strive to do the right thing. We believe and will relentlessly promote and support the power of diversity, equality and belonging through collaboration and creating exceptional solutions together.
Required Experience
Director
Key Skills
- CCTV
- Typing
- Customer Service
- Hospital Experience
- Computer Skills
- Military Experience
- Law Enforcement
- 5G
- Dispatching
- Emergency Management
- Security
- Writing Skills
Employment Type: Full‑Time
Experience: years
Vacancy: 1