Solution Architect in Coventry

Energy Jobline CVL; Coventry; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading telecom services provider in the UK seeks a skilled professional for technical solution design. Responsibilities include analyzing customer requirements, overseeing quality assurance, and managing technical artefacts. Candidates should have 2-3 years of relevant experience, excellent presentation skills, and a degree in business or technical subjects. Attractive benefits include a contributory pension scheme, health care cash plan, and 25 days of annual leave plus bank holidays.

Benefits

Matched or contributory pension scheme

Online GP service

Employee assistance programme

Access to retail discounts

Life assurance

Enhanced maternity/paternity leave

Discretionary bonus scheme

25 days annual leave plus bank holidays

Qualifications

• 2-3 years' experience in technical solution design or consultancy roles.
• Ability to influence stakeholders up to C-level.
• Proficient in eTOM/ITIL methodologies.

Responsibilities

• Capture and analyze customer requirements.
• Serve as the key sign-off authority for technical artefacts.
• Oversee quality assurance throughout the design and implementation.

Skills

Technical design experience

Presentation skills

Project management expertise

Problem-solving skills

Telco technologies knowledge

Education

University degree in business/technical subjects

Tools

MS Office

Job description

About the Role

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career; with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working?

At M Group Telecom, we’re enabling and enhancing telecom networks, playing a lead role in the delivery of our tech‑enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks – we find the best technology, manage assets and refresh systems. With 24/7 network operations, we keep things running smoothly, while operating comprehensive network repair and maintenance to keep everything in top shape.

What will you be doing?

• Capture and analyse customer requirements to design scalable, repeatable, and customised solutions, utilising standard services where possible.
• Serve as the key sign‑off authority for technical artefacts, including designs, test approaches, and operational handovers.
• Influence and collaborate with customers and stakeholders, ensuring technical and project outcomes align with design principles.
• Build trusted relationships as the IP technical authority, offering end‑to‑end guidance.
• Design, support deployment, and ensure customer networks are fit for purpose, with templated, modular, and industrialised configurations.
• Oversee quality assurance throughout the design and implementation process to uphold standards.

What you’ll bring?

• Minimum 2‑3 years' experience in technical, solution design, or consultancy roles with SME and large customers.
• Excellent presentation, interpersonal, and problem‑solving skills, with the ability to influence stakeholders up to C‑level.
• Strong project management, business analysis, and design methodology expertise (eTOM/ITIL).
• Self‑starter with a can‑do attitude, adept at working under pressure to deliver profitable and innovative solutions.
• Proficient in Telco technologies (SDH, IP Networking, MPLS, Microwave, etc.), with advanced MS Office skills and industry certifications.
• University degree in business/technical subjects or equivalent.

What’s in it for you?

• Matched or contributory pension scheme
• Online GP service, 24 hours a day, 365 days a year
• Employee assistance programme
• My Rewards portal, access to 1000’s of retail discounts
• Life assurance
• Cycle to work, salary finance and give as you earn schemes
• Enhanced maternity, paternity leave and adoption leave
• Reward and recognition scheme
• Health Care Cash Plan, allowing claim back of medical expenses for dental, eyecare and physiotherapy
• Discretionary bonus scheme
• 25 days annual leave plus bank holidays
• Recommend a friend – get rewarded for introducing people to us!

About us

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE networks bring together people who share a passion to create an environment where everyone belongs.

Our values help shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations and ways of working align with ours.

We’re responsible and go further for our people, clients, communities and the planet. We’re open and seek new and better ways of exceeding expectations. We’re together as one team; the whole is greater than the sum of the parts. We’re ambitious and embrace opportunity, to lead essential infrastructure services for life.

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.

It’s an exceptional time to be a part of M Group. Please note: occasionally, job adverts might be closed before the stated closing date. Apply as soon as possible to ensure your application is considered.

For certain roles, successful candidates will be subject to 3rd‑party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

How to Apply

If you are interested in applying for this job, please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.

EEO Statement

All eligible workers will receive equal opportunities; hiring decisions will be based on job requirements. Applicants from all backgrounds are encouraged to apply.