Solution Analyst

RBC; Newcastle upon Tyne; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A leading financial institution in Newcastle upon Tyne is seeking a Technical Business Analyst to provide technical analysis for streamlined operations and improvements in the Wealth Management team. The role requires strong expertise in API messaging protocols and financial messages, along with the ability to build strong stakeholder relationships. This is a full-time position, offering a pathway for professional development in a dynamic and collaborative environment. Remote work flexibility is available one day a week.

Benefits

Flexible working options

Leadership support for development

Collaboration with top industry experts

Dynamic work environment

Opportunities for impact

Qualifications

• Must be educated to degree level, or possess a higher finance-related qualification.
• Extensive experience as a technical-focused business analyst.
• Understanding of API messaging protocols like REST and payload designs.
• Knowledge of financial message protocols such as SWIFT MT/MX and BACS.
• Ability to understand and query relational databases via SQL or Python.

Responsibilities

• Provide technical analysis for seamless technology operations and improvements.
• Build understanding of software applications and messaging standards.
• Enhance customer relationships to define and document technical requirements.
• Lead assessments and deployments of external vendor application upgrades.
• Challenge application solution designs to ensure business outcomes.
• Collaborate with multidisciplinary teams for analysis solutions.

Skills

Agile Methodology

Business Data Analysis

Business Process Modeling

Commercial Acumen

Communication

Critical Thinking

Decision Making

Group Problem Solving

Interpersonal Relationship Management

Requirements Analysis

Education

Degree level or higher finance qualification

Tools

Postman

Job description

Job Description

To become an expert in the applications, technologies and industry messaging standards used to support client trading, payments and asset servicing business process, across the RBC Wealth Management Europe (WME) operating model.

You will have the ability to become a technology expert, working with business stakeholders at all levels to support industry change compliance and strategic initiatives through effective, innovative, and robust technical solution implementation.

RBC’s expectation is that from mid-September 2025, all employees and contractors will work in the office with some flexibility to work up to 1 day per week remotely, depending on working arrangements.

What will you do?

• Provide the technical analysis required to ensure the seamless operating and continuous improvement of the technology ecosystem and lead the implementation of periodic application upgrade/changes.
• Build a substantive understanding of core ecosystem software applications, messaging standards, and their business use, including Avaloq, Equisoft, CREST, 360T, ICE, Client Engage, eXimius, SWIFT.
• Demonstrate and build strong customer and stakeholder relationships to understand high level business requirements and production incident root cause, then define and document technical requirements to enable design and delivery of the changes or fixes.
• Lead the technical, business and test impact assessment, change implementation and deployment of periodic external vendor application upgrades.
• Apply technical knowledge to challenge application solution design documents produced by vendors and development teams to ensure they will deliver efficient and effective business outcomes.
• Work within multidisciplinary teams engaging with developers, engineers, and testers to gain their input into analysis solutions, test case development and conduct testing if required.
• Work within both agile and classic project management delivery models.

What do you need to succeed?

Must-have

• Educated to degree level, or an alternative higher level finance industry related qualification.
• Extensive experience, working as a technical focused business analyst.
• Understanding of API messaging protocols e.g. REST and related payload designs - JSON, XML.
• Knowledge/understanding of financial message protocols e.g., SWIFT MT/MX, CREST DEX, BACS.
• Ability to understand and query relational databases via SQL or Python

Nice-to-have

• International Diploma in Business Analysis
• Wealth management industry qualifications
• Knowledge of Postman application to support API analysis and testing

What is in it for you?

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Leaders who support your development through coaching and managing opportunities
• Opportunities to work with the best in the field
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Flexible working options

Agency Notice

RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.

Job Skills

Agile Methodology, Business Data Analysis, Business Process Modeling, Commercial Acumen, Communication, Critical Thinking, Decision Making, Group Problem Solving, Interpersonal Relationship Management, Requirements Analysis

Additional Job Details

Address: 32 GALLOWGATE:NEWCASTLE UPON TYNE

City: Newcastle Upon Tyne

Country: United Kingdom

Work hours/week: 35

Employment Type: Full time

Platform: WEALTH MANAGEMENT

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-12-19

Application Deadline: 2026-01-02

Note

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

I Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.