Software Support Engineer – SQL

Ascent People Ltd; West Midlands Combined Authority; On-site; GBP 32,000; Full time

Job summary

A leading software house is seeking a Software Support Engineer to join their busy team in the Leicestershire area. The successful candidate will enjoy a competitive salary with full training provided and opportunities to gain additional SQL qualifications. Responsibilities include support for customers using their various enterprise software products, with an office-based schedule, Monday to Friday.

Qualifications

• Experience in Application Software Support / Customer Support role.
• Good SQL Server and T-SQL skills, able to write scripts.
• Strong communication skills.

Responsibilities

• Deal with 1st-3rd line Software Support issues.
• Provide external client support and conduct software implementations.
• Log calls and handle customer inquiries.

Skills

SQL Server

T-SQL

Software implementation

Customer Support

Verbal Communication

Written Communication

Education

SQL qualifications & certifications

Job description

Application Support Engineer, Software Support Engineer, ERP, SQL Server, T-SQL, Software Implementation, Solution Architecture, Enterprise Software, Databases, 1st -3rd line, Service Desk, External Client Support – 32K

Our client is a profitable and rapidly expanding Software House. They are looking for a Software Support Engineer / Application Support Engineer to join their busy Software Support team. Full training in the client’s software will be provided as well as formal SQL qualifications & certifications. Hours are 9-5, Monday – Friday (no shift work – whoop whoop!) The office is based in the Leicestershire area.

The skills needed for this role are:

* Previous experience of working in an Application Software Support / Customer Support role
* Experience in call logging and dealing with 1st-3rd Line Software Support issues
* Experience in working within a similar environment such as Enterprise, CRM, or Financial software.
* Good SQL Server, T-SQL, the ability to write scripts and interrogate databases
* Software implementation – remote and onsite
* Some understanding of how programming works
* Strong verbal and written communication skills

Salary: competitive starting salary 32K and benefits.

You must be able to pass a pre-employment screening due to the nature of my client’s customers.

This is an office-based job.

If you believe you fit the role, then please click apply for immediate consideration. Your CV will come straight to my inbox and I shall contact you soon after. If you don’t have a CV ready just send me an email and we can talk through the role and you can get a CV together later. Find me on LinkedIn or Twitter @ITRecruiterJo

Candidates of all ages and backgrounds will be considered for this role. Ascent People is acting as an Employment Agency.

Jo Bevington

Recruiter:

Jo Bevington

Phone: [phone]
Email: [e-mail] My Social