Software Support Engineer

Azenta Life Sciences; Trafford; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading life sciences company in the UK is seeking a Software Support Engineer to develop and maintain genomics informatics applications. The role involves collaborating with teams to enhance software features, conducting testing, and troubleshooting customer issues. Candidates should have a Bachelor's degree in Computer Science or related field, and strong skills in C#, SQL, and Agile methodology. This position offers a unique opportunity to contribute to cutting-edge research in genomics.

Qualifications

• Experience with C#, web services, Javascript/HTML 5.0 development.
• Intermediate level in SQL.
• Experience as a Software Engineer.

Responsibilities

• Develop software solutions, execute testing/debugging routines.
• Connect with customers to investigate and debug issues on site.
• Develop or execute project plans and documentation.

Skills

C#

Web services

Javascript/HTML 5.0

SQL

Agile methodology

Software Engineering

Education

Bachelor's degree in Computer Science or related field

Tools

Oracle

MS SQL Server

Visual Studio 2019

Azure DevOps

Job description

As a Software Support Engineer at Azenta, you will play a key role in developing and maintaining our innovative genomics informatics applications. You'll collaborate closely with cross‑functional teams to design, implement, and enhance software features that support cutting‑edge research in genomics. This position offers an exciting opportunity for a passionate developer to make a meaningful impact on the future of life sciences. Overall Purpose of the Job: Performs analysis, development, testing and documentation of software applications for company products. Assignments include development and enhancements of software systems as well as troubleshooting of issues found at customer sites.

Responsibilities

• Duties include developing software solutions, executing testing / debugging routines, and documenting work and results.
• Connect with customers to investigate and debug issues found on customer sites using remote connection. Works closely with the main software development team in documenting and testing customer issues.
• May be responsible for developing or executing project plans, budgets, and schedules and for documentation of work and results.

Required Technical Skills

• Experience with C#, web services, Javascript/HTML 5.0 development
• Experience with databases such as Oracle or MS SQL Server
• Intermediate level in SQL
• Experience with Agile methodology
• Experience as a Software Engineer
• Bachelor's degree in Computer Science or a related field

Desirable Skills

• Database programming experience (Oracle, Microsoft SQL Server)
• Experience in Device Controls and Automation
• ISO9001 / GxP Tools & Technologies
• Visual Studio 2019
• Azure DevOps