Software Quality Assurance Analyst

The Cornish Mutual Assurance Company Ltd; Truro; On-site; GBP 28,800 - 35,200; Full time

Benefits offered by this job

35‑hour week

Private medical insurance

Income protection

24 days' holiday (28 with service) + 5

Induction programme

Member discounts

Company events

Job summary

The Cornish Mutual Assurance Company Ltd in Truro is seeking a Software Quality Assurance Analyst to plan, execute and monitor testing across our systems, applications and software, ensuring high quality and reliability. You will contribute to user stories and acceptance criteria and feed back in project reviews to drive continual improvement.

You will develop our automated testing framework using Playwright and work within our CI/CD pipeline with IT developers and operations to ensure changes

Qualifications

• Experience of developing effective relationships between IT and the wider business
• Experience of manual testing and knowledge of automation practices and tools
• Knowledge of software Quality Assurance methodologies, tools and processes
• Knowledge of CI/CD pipelines
• Basic understanding of SQL and scripting e.g. can view and understand datasets
• Basic understanding of Git, branch management and version recovery
• Good written and verbal communication skills
• Data management, numeracy and analytical problem-solving skills
• Accuracy and attention to detail
• Good self‑organisational and time management skills

Responsibilities

• Understanding software requirements and helping define acceptance criteria
• Contributing to the design and implementation of an automated testing framework
• Learning new skills through colleague training, online courses, self‑development and other means as part of a personal development plan
• Promoting quality through attention to detail, analytical thought and critical analysis
• Preparing accurate test reports and providing direct feedback to developers
• Contributing to improving quality at all stages of the software development lifecycle

Tools

Playwright

NUnit

Specflow/Reqnroll

Azure DevOps

Github

Job description

From £32,000 depending on skills and experience.

Closing date: 22/07/2026 09:00:00 AM.

Summary

Working from our office in Truro, our Software Quality Assurance Analyst role predominantly involves planning, actioning and monitoring the testing of our systems, applications and software, ensuring the highest quality is maintained. You will be involved throughout projects, from contributing to and understanding user stories and associated acceptance criteria, through to testing under real user conditions and feeding back in our project reviews to help continual improvement.

You will be further developing our existing testing frameworks such as Playwright to build and maintain a library of structured tests, and you will have the ability to independently undertake a range of testing activities to ensure quality and accuracy across a varied selection of projects.

You will be automating testing as part of our CI/CD implementation, working closely with business leaders, IT developers and IT operations to ensure changes and improvements are delivered effectively.

We are looking for someone who will take pride in the quality of software and services delivered by the team, has excellent attention to detail and is able to effectively communicate with colleagues in our dynamic Agile team.

You must be willing to learn and able to put yourself into the shoes of the people who will be using the software. We would welcome applications from people with wider experience who have an interest and skills in Quality Assurance.

Current technology in use at Cornish Mutual

• Azure DevOps, Github
• DotNet, C#
• Microsoft SQL
• Playwright, NUnit, Specflow/Reqnroll

Skills and Experience

• Experience of developing effective relationships between IT and the wider business
• Experience of manual testing and knowledge of automation practices and tools
• Knowledge of software Quality Assurance methodologies, tools and processes
• Knowledge of CI/CD pipelines
• Basic understanding of SQL and scripting e.g. can view and understand datasets
• Basic understanding of Git, branch management and version recovery
• Good written and verbal communication skills
• Data management, numeracy and analytical problem-solving skills
• Accuracy and attention to detail
• Good self‑organisational and time management skills

Responsibilities

• Understanding software requirements and helping define acceptance criteria
• Contributing to the design and implementation of an automated testing framework
• Learning new skills through colleague training, online courses, self‑development and other means as part of a personal development plan
• Promoting quality through attention to detail, analytical thought and critical analysis
• Preparing accurate test reports and providing direct feedback to developers
• Contributing to improving quality at all stages of the software development lifecycle

Benefits

• 35‑hour week, supporting a great work life balance
• Private medical insurance and income protection cover
• 24 days' holiday, increasing to 28 days per year with length of service (plus bank holidays). Plus, the option to ‘buy’ an extra 5 days per year after a qualifying period
• Comprehensive induction programme, excellent learning and development opportunities including professional memberships and relevant qualifications
• Up to 25% discount on selected Cornish Mutual insurance products and access to our exclusive Member discounts on other everyday essentials
• Company events to support social wellbeing

Additional Information

Founded by a group of farmers in 1903 to provide cost effective insurance to the community, Cornish Mutual is now one of the leading South West insurance providers. As a mutual, we are a Member‑owned business, run for the benefit of our Members (customers) – we don’t have shareholders. Our success is down to our people and our Members – both are at the heart of everything we do.

As an employer we offer a culture that is open and honest and we are supportive and collaborative, to empower individuals to deliver the best outcomes and develop in their careers. Our growth plans are ambitious, and we are looking for passionate people that can help us continue building relationships, supporting each other and that of our communities.