Software Product Development Manager

bet365 Group; Manchester; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Eye care

Flu Vaccinations

Life Assurance

Job summary

bet365 Group in Manchester is seeking a senior product leader to drive end-to-end product development and roadmap execution. You will collaborate with cross-functional teams to deliver customer-facing digital products and services, with a strong emphasis on onboarding, verification, and regulated gambling considerations.

The role focuses on market research, strategy refinement and delivering exceptional customer experiences while using data-driven decision making to optimize outcomes.

Qualifications

• Experience working on customer-facing digital products.
• Proven track record of product launches and continuous improvement.
• Background in delivering mobile application products and services.
• Strong grasp of product lifecycles, continuous customer discovery and user research.
• Onboarding and verification within account management.
• Strategic thinking translating business goals into product plans.
• Understanding customer account management and the gambling industry.
• Technical experience using AI to support product development and improve delivery outcomes.
• Confidence in analysing data to inform decision-making and improve results.

Responsibilities

• Conducting comprehensive market research, competitor analysis and customer trend analysis to inform product decisions.
• Collaborating on the development and refinement of a product strategy and roadmap.
• Leading the end-to-end product development lifecycle from ideation through to launch.
• Producing effective product requirements and provide real-time consultancy to development teams.
• Prioritising your workload effectively to ensure timely delivery and maximum value.
• Focusing on delivering exceptional customer experiences at every touchpoint.
• Overseeing the monitoring of products and functionalities using defined objectives and KPIs.
• Building and maintaining strong relationships with stakeholders across the business.
• Challenging assumptions, requirements and decisions constructively to foster innovation.

Skills

Product lifecycle

Roadmap development

Market research

Stakeholder management

Data analysis

AI in product

Mobile apps

Onboarding verification

Gambling industry

Cross-functional

Customer discovery

User research

Job description

Stepping into this role, you will collaborate with cross-functional teams and provide clear direction to our development teams to oversee the entire product lifecycle. The continuous development and enhancement of our platform will be your focus, ensuring we meet evolving user needs and wider business objectives.

Full-time

Closes 19/08/2026

This role is eligible for inclusion in the Company’s hybrid working from home policy.

Preferred Skills and Experience

Experience working on customer-facing digital products.

Proven track record of product launches and continuous improvement that will achieve business goals.

Background in delivering mobile application products and services.

Strong grasp of product lifecycles, continuous customer discovery and user research.

Specific knowledge of onboarding and verification within account management.

Strategic thinking with the ability to translate business goals into achievable product plans.

Understanding of customer account management and the gambling industry.

Technical experience using AI to support product development and improve delivery outcomes.

Confidence in analysing data to inform decision-making and improve results.

What you will be doing

Conducting comprehensive market research, competitor analysis and customer trend analysis to inform product decisions.

Collaborating on the development and refinement of a product strategy and roadmap.

Leading the end-to-end product development lifecycle from ideation through to launch.

Producing effective product requirements and provide real-time consultancy to development teams.

Prioritising your workload effectively to ensure timely delivery and maximum value.

Focusing on delivering exceptional customer experiences at every touchpoint.

Overseeing the monitoring of products and functionalities using defined objectives and KPIs.

Building and maintaining strong relationships with stakeholders across the business.

Challenging assumptions, requirements and decisions constructively to foster innovation.

Bonus

Eye care and Flu Vaccinations

Life Assurance

Life at bet365

We are a unique global operator with passion and drive to be the best in the industry. Our values form the foundation of culture and shape the unique way that we work. People are our superpower and we support you to be the best you can be.