Software Engineer - Successfactors Time Off

BT Group; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading telecommunications company in Birmingham seeks a Software Engineering Professional to support the execution of the software engineering strategy. You will develop cloud-native applications, participate in cross-functional teams, and ensure quality technical solutions for a wide range of products. Candidates should have strong organizational, time management skills, and experience with SaaS solutions. This role offers an annual bonus, flexible working conditions, and comprehensive employee benefits.

Benefits

10% annual bonus

Pension scheme with employer contribution

Life Assurance

Exclusive discounts on services

25 days annual leave

Healthcare Cash Plan options

Qualifications

• Understanding of the HR function within a global corporate organization.
• Experience working end-to-end across a service delivery value chain.
• In-depth knowledge of HR SaaS solution.
• Understanding of basic XML concepts and system development.
• Working knowledge of tools used in a run team environment.

Responsibilities

• Support implementation of technical solutions for both customers and colleagues.
• Assist in creating and implementing technical solutions within a specific technology area.
• Undertake technical reviews to update knowledge in software engineering principles.
• Write, test, and review code under supervision.
• Maintain systems by monitoring and correcting software defects.

Skills

Organizational skills

Time management skills

Attention to detail

Documentation skills

Agile methodology

Tools

Ticketing tools

Testing tools

Job description

The Software Engineering Professional supports the execution of the software engineering strategy and roadmap that supports BT's commercial strategy through cross functional project and technical delivery and the participation of a team that pursues innovation as well as engineering excellence. This role has the responsibility for developing cloud native applications aligned to strategic vision. The role will work closely with other team members in a fixed capacity squad to build Apps and support cloud native Apps.

What you'll be doing

• Supports on the implementation of technical solutions for both customers and colleagues and delivers on the resolution of inter‑system issues, working within cross‑functional squads to assist in creating and implementing technical solutions for a domain or cross domain activity within a specific technology area.
• Supports in the execution of technical decisions, technology choices and architecture for a wide range of high-performance products, capabilities, and platforms, effectively balancing short‑term impact with long‑term transformation.
• Supports the design and development of software solutions in accordance with the wider architecture and security standards.
• Undertakes technical reviews to continually update knowledge and skills in software engineering principles and practices, ensuring a base level of technical specialism proficiency to enable industry and quality standards to positively impact work and customers.
• Supports with the designs of technical specifications and development of software solutions of smaller and /or less complex initiatives in partnership with team, contributing towards the quality of delivery.
• Writes, tests and reviews code, refining and rewriting as necessary under supervision and communicates to engineering professionals and colleagues involved in the project.
• Integrates existing software products and solves routine problems to enable incompatible platforms to work together.
• Maintains systems by monitoring and correcting software defects.
• Supports the implementation and maintenance of high‑quality tools and automation processes to support continuous delivery and developer productivity.
• Supports the delivery of an ambitious and compelling technical roadmap to meet the needs of the business, engineering team, and partner teams.
• May support engineering and operational excellence initiatives, assisting with implementing metrics and processes for regular assessment and improvement.
• Supports in the implementation of ways to improve working processes within the area of software engineering responsibility.
• As a Software Engineering Professional, you are responsible for the Design and Development of Digital's Strategic Platforms.
• Be a collaborative software engineer delivering features to our internal customers via our cloud product suites.
• Support our customers to help unblock issues in the cloud when required.
• Actively engage with the security and compliance teams to ensure what we deliver is fit for purpose.
• Evangelise cloud‑first and software engineering principles to our stakeholders.

Qualifications

• Understanding of the HR function within a global corporate organisation including local HR legislation impacts on systems and processes.
• Experience of working e2e across a service delivery value chain.
• Excellent organisational and time management skills.
• Clear thinker with vision, passion and energy.
• Strong attention to detail.
• In‑depth knowledge of the HR SaaS solution.
• Excellent documentation and written communication skills (workbook updates, creating support tickets, etc.).
• Experience in requirements gathering and driving true SaaS adoption.
• Understanding of basic XML concepts, system development and testing.
• Understanding of GUI; radio button, pick lists, and other configuration items.
• Working knowledge of tools used in a run team environment e.g. ticketing tools, testing.
• Agile methodology and Agile development.

Our leadership standards

BT Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands – BT, EE, Openreach and Plusnet – we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.

Over the next two years, we will complete the UK's largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.

While we are through the most capital‑intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies.

Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

Looking in

• Leading inclusively and Safely – I inspire and build trust through self‑awareness, honesty and integrity.
• Owning outcomes – I take the right decisions that benefit the broader organisation.

Looking out

• Delivering for the customer – I execute brilliantly on clear priorities that add value to our customers and the wider business.
• Commercially savvy – I demonstrate strong commercial focus, bringing an external perspective to decision‑making.

Looking to the future

• Growth mindset – I experiment and identify opportunities for growth for both myself and the organisation.
• Building for the future – I build diverse future‑ready teams where all individuals can be at their best.

Annual On target bonus 10% (personal and company multipliers)

BT Pension scheme; minimum 5% employee contribution, BT contribution 10%

Life Assurance

Direct share scheme

Exclusive colleague discounts on our latest and greatest BT broadband packages.

50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans.

My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers.

Discounted EE TV including TNT Sport and the NOW Entertainment membership.

Great support for working parents including pay whilst on maternity, adoptive, and paternity leave.

Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.

25 days annual leave (not including bank holidays), increasing with service with buy holiday option.

Volunteering days so you can give back to your local community.

Brand new electric vehicle salary sacrifice arrangement, known as 'My EV'.