Software Engineer – Product Analytics Platform

Neo4j, Inc.; Greater London; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Neo4j, Inc. in London is seeking a Software Engineer to join the Product Analytics Platform team. You’ll help define the Analytics API and the ingestion surface across Neo4j Aura, building reliable Go services and a clean integration contract for multiple product teams.

Collaborating with Product Management and other engineering groups, you’ll drive architectural decisions, RFCs, documentation, and adoption, while keeping data contracts simple, scalable, and well-documented for broad use.

Qualifications

• Strong backend experience with Go building APIs or ingestion systems.
• Experience designing well-defined APIs and integration contracts.
• Production Go services experience, from utilities to microservices.
• Familiarity with event-driven data pipelines and ingestion tooling.
• Ability to work independently and drive work forward with limited direction.
• Comfort writing RFCs and technical documentation and collaborating across teams.
• Clear, concise communication for contract definitions and decisions.

Responsibilities

• Design, build, and operate the Analytics API and the underlying infrastructure, defining the schema and integration contract used by teams across Aura.
• Make pragmatic architectural decisions around event ingestion, data contracts, reliability, and scalability as the platform grows.
• Build a simple, well-defined integration layer that makes it easy for product teams to send analytics events without coupling them to the underlying data infrastructure.
• Drive adoption across the Engineering organisation, working with teams to integrate with the API and providing the guidance and documentation they need.
• Keep product analytics and billing concerns cleanly separated, even where the underlying data flows or infrastructure may be similar.
• Evaluate build vs. buy across the existing analytics and data stack, including tools such as Segment and BigQuery, keeping the API focused on collection rather than reimplementing downstream capabilities.
• Partner closely with the team building the downstream data pipeline to ensure raw events are reliable, well-structured, and usable for analytics.
• Define and evolve the platform through RFCs, technical documentation, and close collaboration with Product Management and other engineering teams.

Skills

Go

APIs

API design

Event-driven

Documentation

Communication

Tools

Segment

BigQuery

Cloud platforms

Job description

Software Engineer – Product Analytics Platform

London

About Neo4j:

Neo4j is the graph intelligence platform that transforms data into knowledge to power the next generation of intelligent applications and AI systems. It includes enterprise-ready knowledge graphs for accurate, explainable, and governed AI; the most comprehensive, trusted, and easy-to-deploy graph capabilities across any environment and data source; and an unmatched ecosystem trusted by 84 of the Fortune 100 and supported by the world’s largest graph community.Intelligence that works. Results that matter.

Built to work everywhere and integrate with everything across every cloud for dynamic, personalized, and autonomous AI systems. We deliver quicker results, contextual knowledge, and solutions that impact customers and employees across the business.

Our Vision:

At Neo4j, we have always strived to help the world make sense of data.

As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive.

The Team:

Neo4j's managed cloud offering, Aura, brings the power of graph databases to the cloud. We're forming a new Product Analytics Platform team.

As Neo4j Aura’s platform and product surface area have grown, so has the need for a consistent, purpose-built way to capture what's happening across them. Today, each product tracks its own data, but retrieving it can be difficult.

This team will own the Analytics API and infrastructure that collects raw product analytics events from across Neo4j's products so every team integrates with one contract instead of inventing their own.

The Role:

In this role you’ll be one of the founding members of the Product Analytics Platform team. You’ll help define the technical foundations for how product analytics data is captured across Aura, building the Analytics API and underlying infrastructure that provides a consistent integration point for engineering teams across Neo4j.

You’ll have significant ownership over the design of the API, balancing the needs of multiple product teams with the long-term maintainability of the platform. You’ll work closely with Product Management and other engineering teams to shape the solution, drive adoption, and evolve it as the platform grows.

Primary responsibilities

• Design, build, and operate the Analytics API and the underlying infrastructure, defining the schema and integration contract used by teams across Aura.
• Make pragmatic architectural decisions around event ingestion, data contracts, reliability, and scalability as the platform grows.
• Build a simple, well-defined integration layer that makes it easy for product teams to send analytics events without coupling them to the underlying data infrastructure.
• Drive adoption across the Engineering organisation, working with teams to integrate with the API and providing the guidance and documentation they need.
• Keep product analytics and billing concerns cleanly separated, even where the underlying data flows or infrastructure may be similar.
• Evaluate build vs. buy across the existing analytics and data stack, including tools such as Segment and BigQuery, keeping the API focused on collection rather than reimplementing downstream capabilities.
• Partner closely with the team building the downstream data pipeline to ensure raw events are reliable, well-structured, and usable for analytics.
• Define and evolve the platform through RFCs, technical documentation, and close collaboration with Product Management and other engineering teams.

What you'll need

• Strong backend software engineering experience, with Go as your primary language, building and operating APIs, services, or ingestion systems that other teams depend on.
• Experience designing well-defined APIs and integration contracts, including thinking about schemas, backwards compatibility, validation, and how other engineering teams will consume them.
• Experience building production services in Go, from smaller utilities and scripts through to larger, long-running services or microservices.
• Familiarity with event-driven systems, data ingestion, or data pipeline tooling such as Segment, BigQuery, or similar.
• Ability to work independently in a new area, make pragmatic technical decisions, and drive work forward with limited direction.
• Comfortable writing RFCs and technical documentation, and working across teams to establish and drive adoption of a new integration point.
• Clear, concise communication — a lot of this role involves defining contracts, documenting decisions, and helping other engineers integrate with what you build.

What's nice to have

• Experience with observability, including tracing, logging, and metrics.
• Experience integrating with GCP, AWS, or Azure.
• Experience working with product analytics, event tracking, or telemetry systems.

#LI-Hybrid

Why Join Neo4j?

Neo4j is, without question, the most popular graph intelligence platform in the world. We have customers in every industry globally, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j.

• Raised the biggest funding round in database history ($325M Series F). Backed by world-class investors like Eurazeo, GV (formerly Google Ventures), and Inovia Capital, Neo4j has raised over $600M in funding and is currently valued at over $2Bn. This puts Neo4j among the most well-funded database companies in history.
• Co-founder and CEO Emil Eifrem has built an amazing culture that prides itself on relationships, inclusiveness, innovation, and customer success.
• Countless industry awards . Massive enterprises and individual developers/data scientists love Neo4j. A strong sense of community and ecosystem is built around the platform.
• A recent Forrester Total Economic Impact™ Study cited Neo4j as delivering 417% ROI to customers.

Research shows that members of underrepresented communities are less likely to apply for jobs when they don’t meet all the qualifications. If this is part of the reason you hesitate to apply, we’d encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues.

One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience. We look forward to receiving your application.

Neo4j Values:

Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values:

• (we)-[:VALUE]->(relationships)
• (we)-[:FOCUS_ON]->(userSuccess)
• (we)-[:THRIVE_IN]->(:Culture {type: [‘Open’, ‘Inclusive’]})
• (we)-[:ASSUME]->(:Intent {direction:’Positive’})
• (we)-[:WELCOME]->(:Discussions {nature: ‘IntellectuallyHonest’})
• (we)-[:DELIVER_ON]->(ourCommitments)

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