Software Engineer Intern, Agent (London 2027)

Sierra AI; Greater London; Sur place; GBP 11 000 - 20 000; Plein temps

Avantages offerts par ce poste

Health insurance stipend

Daily lunch

Free alphorn lessons

Résumé du poste

Sierra AI, a leading platform for customer-facing AI agents, invites a Software Engineer Intern, Agent to join our team. You'll work on production AI agents for Sierra's clients, gaining hands-on experience shipping features and learning from real-world scale.

We're primarily in-person in San Francisco, with growing offices; interns receive a monthly stipend for health insurance and daily lunches, plus opportunities to contribute to impactful projects alongside experienced engineers in a

Qualifications

• Currently pursuing a bachelor’s or master’s degree in computer science or a related field.
• Strong problem-solving skills in fast-changing, ambiguous environments.
• A builder and tinkerer mindset with high agency and drive.
• Excellent communication to explain complex ideas clearly to technical and non-technical audiences.

Responsabilités

• As a Software Engineer Intern, Agent, contribute to design and development of production AI agents for Sierra's customers.
• Shipping features and learning from real-world use cases at scale.

Connaissances

Problem solving

Builder mindset

Communication skills

Proactive learner

Team collaboration

React

TypeScript

Go

Formation

Bachelor's or Master's in Computer Science or related field

Outils

React

TypeScript

Go

Description du poste

ABOUT US

Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands - including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank - to transform how they serve customers and grow their businesses.

We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.

Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/.

Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps.

Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.

Software Engineer Intern, Agent

As a Software Engineer Intern, Agent, you'll work directly on production AI agents for Sierra's customers. You'll gain hands-on experience contributing to the design and development of AI agents, shipping features, and learning from real-world use cases at scale. If you're hungry to shape and learn from the most important technological wave in history, come build at Sierra.

WHAT YOU'LL BRING

• Pursuing a bachelor's or master's degree in computer science or a related field
• Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
• A builder and tinkerer’s mindset with high agency
• You find creative ways to overcome obstacles and ship
• Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences

EVEN BETTER

• Experience building or deploying AI/LLM systems in production
• Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
• Prior experience with React, TypeScript, and/or Go

INTERN QUALIFICATIONS

• The intern program is open to students graduating December 2027 - June 2028

Note: The full benefits listed below are available only to full-time employees. Interns are eligible for a monthly stipend for health insurance, daily lunch, and, of course, free alphorn lessons.

OUR VALUES

Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.

Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.

Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.

Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.

Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements.

WE OFFER

• Flexible (unlimited) paid time off
• Medical, dental, and vision benefits for you and your family
• Life insurance and disability benefits
• Retirement plan dependent on country of employment
• Parental leave
• Fertility and family-building benefits through Carrot
• Lunch, as well as delicious snacks and coffee to keep you energized
• Discretionary benefit stipend giving people the ability to spend where it matters most
• Free alphorn lessons

These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.

BE YOU, WITH US

We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description.

We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.