Software Engineer II

Talkdesk 2; North East; On-site; GBP 94,000 - 143,000; Full time

Job summary

A cloud contact center leader is seeking a passionate developer to design and build resilient cloud-native services. The ideal candidate will have a degree in Computer Science or Engineering and strong programming skills in multiple languages. This full-time role offers a competitive salary between $125,000 and $187,000, along with comprehensive benefits and a supportive work culture.

Benefits

Health Insurance (Medical, Dental, Vision)

401(k) retirement plan

Uncapped paid time off

14 paid holidays each year

Employee Assistance Program (EAP)

Qualifications

• Experience in cloud service development.
• Strong development experience in Java, C, C#, or similar OO languages.
• Prior experience with data platforms and/or AI services is highly desirable.

Responsibilities

• Design and build cloud-native services with resilience and fault tolerance.
• Collaborate with cross-functional teams to deliver a reliable service.
• Show dedication to work and potential for professional growth.

Skills

Java

C

C++

C#

Go

React

OOP

Data Structures

JavaScript

Spring

.NET

Distributed Systems

Software Development

Education

Bachelor's or Master's degree in Computer Science, Engineering or a related field

Job description

At Talkdesk we are courageous innovators focused on redefining the customer experience making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. And we give back to our community by volunteering our time supporting non-profits and minimizing our global footprint. Each day thousands of employees customers and partners all over the world trust Talkdesk to deliver a better way to great experiences.

We are recognized as a cloud contact center leader by many of the most influential research organizations including Gartner and Forrester. With $498 million in total funding a valuation of more than $10 Billion and a ranking of #16 on the Forbes Cloud 100 list now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth.

At Talkdesk we embrace FAST our fundamental operating principles that define who we are as an organization. These principles drive us to make the impossible possible. FAST : Focus Accountability Speed Talkdesker.

• Focus : Focus time energy and attention on what is most impactful for the business and thoughtful about how and when to partner with others.
• Accountability : Hold self and others accountable to meet commitments and drive results. Accept responsibility for successes and failures.
• Speed : Execute with agility and urgency. Act promptly decisively and without delay. Make good and timely decisions that keep the organization moving forward.
• Talkdesker : YOU!

Job Responsibilities

• Design and build cloud-native services with a strong emphasis on resilience fault tolerance and observability.
• Collaborate with team members and cross-functional teams including software engineers product managers and business stakeholders to deliver a reliable scalable service with high quality.
• Ensure alignment with the technical design and the overall technology roadmap while adopting best practices effectively and independently.
• Good communication skills maintaining clear and effective interaction with team members and stakeholders.
• Show dedication to your work and exhibit a strong potential for professional growth and development.

Qualifications

• Bachelors or Masters degree in Computer Science Engineering or a related field.
• Experience in cloud service development.
• Strong development experience in Java C C# or similar OO languages
• Prior experience with data platforms and / or AI services is highly desirable.
• This position is ideal for a driven individual with a strong can‑do attitude and a commitment to continuous learning and improvement.

Pay Transparency Disclosure Template

Pay Range (Base Pay) : $125000 - $187000

Other Types of Pay : Based on level and role the employee may be eligible for long term incentives in the form of equity and short term incentives of either bonus or commission.

Health Insurance : Medical Dental Vision Life and Disability Insurance Employee Assistance Program (EAP).

Retirement Benefits : 401(k) plan

Paid Time Off : Talkdesk offers an uncapped paid time off program subject to manager approval and consistent with business needs.

Paid Holidays : Talkdesk offers 14 paid holidays each year.

Paid Sick Leave : Employees have uncapped paid time off subject to manager approval and consistent with business needs.

Method of Application : Apply online.

Application Window : The application window is expected to close at least 10 days from the posting date.

All questions or concerns about this posting should be directed to the Talent team at .

Work Environment and Physical Requirements

Primarily office‑environment work extended periods of sitting or standing computer‑based work. Limited lifting and equipment usage limited to computer‑related equipment (keyboards mouse etc.)

The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution and we firmly believe that the best path to success for our mission is inclusivity diversity and genuine acceptance. To that end we will hire promote work along cheer for bond with and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity indigenous heritage national origin religion gender gender identity gender expression sexual orientation age disability marital status veteran status genetic information or any other legally protected status.

Key Skills

Spring,.NET,C / C++,Go,React,OOP,C#,Data Structures,JavaScript,Software Development,Java,Distributed Systems

Employment Type

Full Time

Experience

years

Vacancy

1

Monthly Salary

125000 - 187000