Software Engineer

Digital Waffle; Birmingham; Hybrid; GBP 33,000 - 55,000; Full time

Job summary

Digital Waffle, a global media and content business, is hiring a Software Engineer to build the first dedicated agent platform inside a high-volume editorial and licensing operation. You'll own the end-to-end delivery of AI agents that automate repetitive tasks, working in a hybrid Birmingham setting.

This is a build role, not a research role, with production-ready agents, cross-functional collaboration across editorial, rights, archive and commercial teams, and a focus on cost, latency and

Qualifications

• 3+ years of commercial software engineering experience with TypeScript.
• Experience with Claude Code, Cursor, or Codex.
• Built and shipped at least one LLM-powered feature or agent into production.
• Knowledge of agent toolkits, including function calling, RAG, vector databases, and prompt engineering.
• Ability to explain agent capabilities to non-technical stakeholders and integrate with existing systems.

Responsibilities

• Design, build and ship production LLM agents against editorial, rights, archive and commercial workflows from scoping to deployment.
• Build the shared platform underneath the agents including orchestration, tool and API integrations, retrieval, prompt management, evaluation and observability.
• Integrate agents with existing systems including the archive, submission portal, clips platform and internal editorial tooling.
• Work with editorial, research and commercial teams to identify workflows worth automating and define what good enough to trust looks like for each.
• Build evaluation and guardrails so agent output quality is measurable with human review at the right points.
• Own cost and latency, keeping model spend proportional to the work being replaced.
• Document and hand over so the platform is not a single-person dependency.
• Keep an eye on tooling landscape and make pragmatic build-versus-buy calls.

Skills

TypeScript

PHP

LLM features

Claude/Cursor/Codex

Function calling

RAG

Vector databases

Prompt engineering

APIs & integration

Non-technical communication

Job description

A global media and content business is hiring an Software Engineer with strong AI knowledge to build the first dedicated agent platform inside a high-volume, deadline-driven editorial and licensing operation.

Editorial teams across four continents source, clear, produce and distribute content seven days a week to over 1,500 clients, sitting on an archive of roughly one million photographs and 40,000 video clips. A lot of the work keeping that moving is repetitive and judgement-light and currently scales linearly with headcount. This role exists to change that. You'll be the first dedicated hire on the agent platform, building a suite of AI agents that take on those repetitive layers so editorial and commercial teams can focus on the work that actually needs a human. This is a build role, not a research role, and success looks like agents running in production against real workflows, not prototypes.

Role: Software Engineer

Salary: Up to £55k (dependent on experience)

Location: Hybrid, Birmingham. 2 to 3 days on site

What you'll be doing:

• Design, build and ship production LLM agents against real editorial, rights, archive and commercial workflows, from scoping through to deployment and monitoring
• Build the shared platform underneath the agents including orchestration, tool and API integrations, retrieval, prompt management, evaluation and observability
• Integrate agents with existing systems including the archive, submission portal, clips platform and internal editorial tooling
• Work directly with editorial, research and commercial teams to identify the workflows worth automating and define what 'good enough to trust' looks like for each
• Build evaluation and guardrails so agent output quality is measurable rather than anecdotal, with human review at the right points
• Own cost and latency, keeping model spend proportionate to the work being replaced
• Document and hand over so the platform is not a single-person dependency
• Keep an eye on the tooling landscape and make pragmatic build-versus-buy calls

What you'll need:

• 3+ years commercial software engineering experience with strong TypeScript skills (and ideally a background in PHP)
• Experience with either Claude Code, Cursor or Codex
• Built and shipped at least one LLM-powered feature or agent into production and operated it afterwards (real, used side projects count)
• Practical grasp of the agent toolkit: function and tool calling, RAG, vector databases, structured output, prompt engineering and context management
• Comfortable with at least one agent framework or SDK, with an understanding of why the abstractions exist rather than blind loyalty to a specific one
• Solid API and integration experience, since much of this role is plumbing agents into systems that were not designed for them
• Able to talk to non-technical colleagues about what an agent can and cannot reliably do, and confident enough to push back when a request is a bad fit

This role would suit an engineer who wants genuine greenfield ownership of an agent platform, a varied problem space spanning editorial, rights, archive and commercial, and short feedback loops with the people whose work the agents actually change.