Software Development Engineer II - SDE II

Pontoon; England; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

An employment consultancy is seeking a Software Development Engineer II (SDE II) to enhance customer experiences through innovative technology. Located in Welwyn Garden City, this role focuses on configuring and optimizing Adobe Experience Platform and Adobe Journey Optimizer. Ideal candidates will have hands-on experience with Adobe tools and a bachelor's degree in Computer Science.

Qualifications

• Extensive hands-on experience with Adobe Experience Platform and Adobe Journey Optimizer.
• Strong understanding of marketing automation and customer journey orchestration.
• Experience with REST APIs, JSON, and data formats like Parquet.

Responsibilities

• Administer and configure AEP and AJO environments.
• Collaborate with the targeting team to set up journey entry conditions.
• Monitor data flows and troubleshoot ingestion issues.

Skills

Adobe Experience Platform

Adobe Journey Optimizer

Data modelling

REST APIs

JavaScript

Education

Bachelor's degree in Computer Science

Tools

Adobe Experience Cloud

Node.js

Job description

Overview

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

Role

Role: SDE II

Duration: 6 Months

Location: Welwyn Garden City (2-3 Days in Office)

Rate: 700 inside umbrella

Are you ready to take your technical skills to the next level? Our client is seeking a talented Software Development Engineer II (SDE II) to join their dynamic team! If you're passionate about enhancing customer experiences through innovative technology, this is the opportunity for you!

Role Summary

As an SDE II, you will be at the forefront of technical configuration and optimization for Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO). This pivotal role supports marketing, product, and IT teams in designing, testing, and maintaining customer journeys while ensuring platform stability and performance. Note that campaign setup and management are handled by our dedicated Marketing Production and Targeting teams.

Key Responsibilities

• Platform Administration & Configuration: Administer and configure AEP and AJO environments, including schemas, identities, and namespaces.
• Collaborate with the targeting team to set up journey entry conditions based on events and external triggers.
• Data & Identity Management: Work closely with data engineers to align XDM schemas and enrich profiles.
• Ensure seamless ingestion and stitching of identity data for a unified customer view.
• Monitor data flows and troubleshoot ingestion issues via APIs, SDKs, and connectors.
• Integration & Activation: Manage integration between AEP/AJO, Adobe RTCDP, Offer Decisioning, and Analytics.
• Handle webhook endpoints and real-time triggers for external system interactions.
• Monitoring & Optimization: Utilize journey testing and monitoring tools to maintain quality and performance.
• Conduct audits and collaborate with the targeting team to implement improvements for campaign efficiency.
• Keep comprehensive platform documentation and change logs.

Required Skills & Experience

• Extensive hands-on experience with Adobe Experience Platform and Adobe Journey Optimizer.
• Strong understanding of marketing automation and customer journey orchestration.
• Proficiency in data modelling, XDM schemas, and identity resolution.
• Experience with REST APIs, JSON, and data formats like Parquet.
• Familiarity with Adobe Experience Cloud tools (Target, Analytics, Campaign).
• Scripting experience in JavaScript, Python, or Node.js is a plus.
• Experience with CDP platforms (e.g., Segment, Tealium, ActionIQ) is beneficial.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• Adobe certifications in AEP or AJO are highly desirable.
• Excellent communication and stakeholder management skills.

Preferred Attributes

• Analytical mindset with keen attention to detail.
• Ability to work cross-functional with marketing, IT, and data teams.
• Proactive problem-solver with a passion for digital experience optimization.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.