Software Deployment Engineer

motorolasolutions; Leicester; Remote; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Holiday bonus (2 weeks)

25 days holiday + bank holidays

Pension scheme

Employee stock purchase plan

Life assurance

Maternity/paternity pay

Career development

Wellbeing support

CSR initiatives

Discount scheme

Job summary

Motorola Solutions UK Limited is seeking a Software Deployment Engineer to join the Guardian Delivery Engineering team. You will provide high-performance delivery and system support across our Guardian Mobile products, bridging customer needs with internal teams.

This role is primarily remote with occasional travel to Leicester offices and customer sites, requiring UK residency for security clearances. Bachelor's degree or equivalent experience is valued, and you will work to strict SLAs and

Qualifications

• Degree in Computer Science, Computing, or an engineering discipline.
• Solid experience in platform management, software support, or deployment within the software industry.
• Ability to obtain NPPV3 and SC security clearance requiring UK residency.

Responsibilities

• Provide high-performance software delivery and technical support in alignment with SLAs and OLAs.
• Take end-to-end technical ownership of deployment issues, investigate root causes and drive resolution.
• Maintain knowledge across Guardian Mobile products, services, and projects.
• Collaborate with development teams to enhance product quality and deployment efficiency.
• Identify and implement operational improvements to streamline deployment workflows and reduce costs.
• Interpret customer requirements to generate reliable technical estimates and execution plans.
• Maintain proactive communication with customers, managers, and development teams.

Skills

SDLC

Technical troubleshooting

Stakeholder management

English communication

Education

Degree in CS/Computing/Engineering

Tools

Jira

Trello

Microsoft Project

Halo

Visio

Job description

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

Based in Leicester, we are an established team within Motorola Solutions, expanding our technology capabilities across the UK and beyond. Our Guardian Mobile MDT and Mobilisation Solutions provide the backbone for emergency response, enabling first responders to deliver a high level of service when every second counts.

In our never-ending pursuit of "Solving for safer," we build and connect technologies that help to protect people, property, and places. By unifying critical communications, video security, and command center software, we empower emergency services with the tools needed to save lives and make everywhere safer.

Job Description

We are seeking an ambitious Software Deployment Engineer to join our Guardian Delivery Engineering team. In this role, you will provide high-performance delivery and system support across our software product suite, ensuring technical configurations and deployments align with strict customer SLAs and internal benchmarks.

Working primarily remote with occasional travel to our Leicester offices and customer sites, you will bridge customer operational needs with internal development teams. You will take technical ownership of deployment tickets, troubleshoot complex software issues, and contribute to continuous product improvement. At Motorola Solutions, we foster a people-first culture that empowers you to explore your potential, innovate what's next, and grow your career. Bachelor's degree or equivalent practical experience is valued.

Key Responsibilities

High-Performance Delivery & Support

• Provide high-performance software delivery and technical support in alignment with internal and external SLAs and OLAs
• Take end-to-end technical ownership of assigned tickets and deployment issues, investigating root causes and driving resolution from start to finish
• Maintain full functional and technical knowledge across all Guardian Mobile products, services, and operational projects

Product & Process Improvement

• Collaborate with software development teams to enhance product quality, deliverability, and long-term supportability
• Identify and recommend operational improvements to streamline system deployment workflows, reduce fault rates, and lower support costs
• Interpret customer requirements to generate reliable technical estimates and execution plans in line with company guidelines

Stakeholder Communication & Security Compliance

• Maintain proactive communication with key stakeholders, including customers, managers, and development teams, keeping all parties informed of progress
• Ensure strict adherence to Information Security and GDPR policies, maintaining data confidentiality across all operational systems
• Actively contribute technical insight to support the implementation of team technology strategy and operational goals

Basic Requirements

• Degree in Computer Science, Computing, or an engineering discipline
• Solid experience in platform management, software support, or deployment within the software industry
• Ability to obtain NPPV3 and SC security clearance requiring UK residency

Job Requirements

Technical Expertise

• Software Development Life Cycle (SDLC) to navigate deployment workflows and project management methodologies
• Project & Design Software to utilize tools such as Jira, Trello, Microsoft Project, Halo, or Visio for tracking and specification
• Platform Management to oversee software infrastructure configurations, perform technical investigations, and execute system deployments
• Language Proficiency to demonstrate an excellent command of English in written and verbal technical communications

Professional Experience

• Technical Troubleshooting to analyze complex software issues, log detailed diagnostic data, and drive structured root-cause resolution
• Stakeholder Management to build collaborative relationships across development teams, managers, and external clients
• Information Security & GDPR to enforce operational security protocols, risk mitigation, and regulatory compliance standards

Preferred Qualifications (Optional)

• Experience working with UK Fire and Rescue Control Room operations, mobilisation solutions, or Mobile Data Terminal (MDT) software
• Exposure to modern cloud infrastructure, server ecosystems, or database environments

Rewards & Benefits

• Competitive salary and bonus schemes
• Two weeks additional pay per year (holiday bonus)
• 25 days holiday entitlement + bank holidays
• Attractive defined contribution pension scheme
• Employee stock purchase plan
• Life assurance
• Enhanced maternity and paternity pay
• Career development support and wide-ranging learning opportunities
• Employee health and wellbeing support (EAP, wellbeing guidance)
• Carbon neutral initiatives/goals
• Corporate social responsibility initiatives including support for volunteering days
• Well-known companies discount scheme

Travel Requirements

Under 10%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Company

Motorola Solutions UK Limited

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.