Software Account Manager: Client Growth & Licensing Lead

Robertson Sumner; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A technology services firm in Greater London is seeking an experienced professional to manage software vendor relationships. You will act as the main point of contact for operational requirements and help achieve customer satisfaction while maintaining service level agreements. Ideal candidates will have at least 2 years of experience in vendor management and possess strong organizational and negotiating skills. The firm offers a vibrant working culture with benefits including health plans and ample holiday time.

Benefits

Workplace pension

Company health cash plan

30 days holiday

Birthday off

Free on-site parking

Training and development

Qualifications

• At least 2+ years of experience working with software vendors.
• Excellent communication skills to build relationships at all levels.
• Strong organizational and negotiating skills.

Responsibilities

• Be the go-to person for software requirements.
• Handle issues related to quotes, orders, and delivery of licenses.
• Maintain SLAs for customer delivery and vendor expectations.
• Collaborate with key vendors for successful partnerships.

Skills

Experience with software vendors

Attention to detail

Communication skills

Organizational skills

Negotiating skills

Job description

A technology services firm in Greater London is seeking an experienced professional to manage software vendor relationships. You will act as the main point of contact for operational requirements and help achieve customer satisfaction while maintaining service level agreements. Ideal candidates will have at least 2 years of experience in vendor management and possess strong organizational and negotiating skills. The firm offers a vibrant working culture with benefits including health plans and ample holiday time.