Software Account Manager

Robertson Sumner; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A technology services firm in Greater London is seeking an experienced professional to manage software vendor relationships. You will act as the main point of contact for operational requirements and help achieve customer satisfaction while maintaining service level agreements. Ideal candidates will have at least 2 years of experience in vendor management and possess strong organizational and negotiating skills. The firm offers a vibrant working culture with benefits including health plans and ample holiday time.

Benefits

Workplace pension

Company health cash plan

30 days holiday

Birthday off

Free on-site parking

Training and development

Qualifications

• At least 2+ years of experience working with software vendors.
• Excellent communication skills to build relationships at all levels.
• Strong organizational and negotiating skills.

Responsibilities

• Be the go-to person for software requirements.
• Handle issues related to quotes, orders, and delivery of licenses.
• Maintain SLAs for customer delivery and vendor expectations.
• Collaborate with key vendors for successful partnerships.

Skills

Experience with software vendors

Attention to detail

Communication skills

Organizational skills

Negotiating skills

Job description

Job Description

Looking to grow your career in technology? Our client is hiring for a fantastic opportunity where no two days are ever the same.

Do you want to be solving challenges, creating service improvements and making a difference to a business that has ambitious growth plans? They want to grow by being the very best at what they do, with delighted customers and amazing service that can help them to achieve their ambitious growth objectives. And they need your help.

What you’ll be doing :

• Be the “go to” person within the client for software requirements
• Be the first point of contact within the client for issues, price discrepancies, operational requirements related to quotes, orders, delivery of licences
• Be 1st point of contact for the customer’s incumbent licensing customers.
• Seek out opportunities within the client to provide a managed solution of tail end software spend for its customer (existing and new)
• Achieve and maintain any agreement specific SLAs both in terms of customer delivery and vendor expectation / obligation
• Drive partnership and collaboration with key vendors
• Learn about and stay informed about competitors, channel, best practice in procurement and software licensing

Your skills and experience :

• At least 2+ Yrs. experience of working with software vendors
• Good eye for detail
• Excellent communication skills with the ability to build relationships with people at all levels
• Can do attitude
• Organisational skills
• Negotiating skills

What’s in it for you?

• A fast-paced and fun working environment
• Workplace pension after 3 months service
• Company health cash plan
• 30 days holiday (including bank holidays)
• Your birthday off
• Free on-site parking at the Cheshire office
• Training and development

If this sounds like an opportunity with your name written all over it, then don’t hesitate to apply today!