Soft Services Manager

FM Search & Select Ltd; City of Edinburgh; On-site; GBP 30,000 - 35,000; Full time

Job summary

A growing Facilities Management provider in the UK is seeking a Soft Services Manager to oversee multiple sites in a mobile role. The ideal candidate will ensure high service delivery standards across cleaning, waste management, and other functions, while managing teams and client relationships. A starting salary of £30,000, a company car, and performance-related pay reviews are offered, alongside excellent career progression opportunities.

Benefits

Company car

Performance-related pay reviews

Excellent career progression opportunities

Qualifications

• Experience in soft services or facilities management.
• Full UK driving licence (essential).
• Ability to manage multiple sites.

Responsibilities

• Oversee delivery of soft services across client sites.
• Conduct site audits and compliance checks.
• Support and mentor on-site teams.

Skills

Communication skills

Leadership skills

Proactive and organized

Job description

Soft Services Manager

Salary: £30,000 + Company Car + Performance-Related Reviews

Location: East (Mobile Role)

We are currently recruiting for a Soft Services Manager to join a growing Facilities Management business, overseeing multiple sites across the East on a mobile basis. This is a fantastic opportunity for an ambitious individual looking to develop their career with a company that offers genuine opportunities for progression.

About the Role

As the Soft Services Manager, you will be responsible for ensuring high standards of service delivery across a portfolio of sites, covering cleaning, waste, grounds maintenance and other soft services functions. You will build strong client relationships, manage on-site teams, and support operational excellence across the region.

This is a mobile role, and a company car will be provided.

Key Responsibilities

• Oversee day-to-day delivery of soft services across multiple client sites
• Conduct site audits, compliance checks and performance reviews
• Support, guide and mentor on-site teams
• Build and maintain strong client relationships
• Ensure service standards, KPIs and SLAs are consistently achieved
• Assist with planning, scheduling and resource management
• Provide hands-on support where needed to maintain operational excellence

Requirements

• Experience in soft services or facilities management
• Strong communication and leadership skills
• Full UK driving licence (essential)
• Ability to manage multiple sites and adapt to changing priorities
• Proactive, organised and committed to high standards

What's on Offer?

• £30,000 starting salary
• Company car
• Performance-related pay reviews
• Excellent opportunities for career progression
• Supportive and forward-thinking FM organisation

If you’re an ambitious Soft Services Manager looking for your next step, we’d love to hear from you.