Soft Services Lead: Cleaning, Catering & Security (Liverpool)

Compass Group UK & Ireland; Liverpool; On-site; GBP 36,000 - 43,000; Full time

Job summary

A leading support services organization in Liverpool is looking for an experienced Soft Services Manager to lead teams across cleaning, catering, and security. The role involves managing supplier contracts, overseeing compliance with health and safety regulations, and fostering a culture of excellence. Ideal candidates should have proven experience in managing soft services, strong leadership abilities, and the capacity to work in a fast-paced environment. Competitive salary up to £42,500 per annum.

Qualifications

• Proven experience managing multiple soft services, specifically cleaning, catering, and security.
• Strong leadership and people management skills.
• Knowledge of relevant legislation (health & safety, food safety).
• Excellent organisational, problem-solving, and communication skills.
• Financial management experience.

Responsibilities

• Lead and manage the soft services teams.
• Oversee service performance and compliance.
• Manage supplier contracts and monitor KPIs.
• Develop and implement policies and schedules.
• Manage budgets and resources effectively.
• Act as main point of contact for stakeholders.
• Champion customer service and safety.

Skills

Management of cleaning operations

People management

Knowledge of health & safety legislation

Organisational skills

Financial acumen

Job description

A leading support services organization in Liverpool is looking for an experienced Soft Services Manager to lead teams across cleaning, catering, and security. The role involves managing supplier contracts, overseeing compliance with health and safety regulations, and fostering a culture of excellence. Ideal candidates should have proven experience in managing soft services, strong leadership abilities, and the capacity to work in a fast-paced environment. Competitive salary up to £42,500 per annum.