Soft Play Team Member

MOBOLISE; Longton; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Pension contribution

Staff discounts on brands

Employee assistance program

Enhanced maternity/paternity policies

Menopause Friendly Employer

Greene King discounts on inns/hotels

Refer a friend bonus

Wagestream access

Retail discounts

Job summary

Cornerstone pubs is hiring a Soft Play Team Member to maintain high standards of play for children and promote a safe, welcoming atmosphere. You will oversee the soft play area and assist parents, joining a fun and inclusive team where you can grow your skills and experience.

You’ll be part of a company that values development, offers training, and supports your well-being through benefits and flexible opportunities. The role emphasizes exceptional service and teamwork in a hospitality setting.

Qualifications

• Provide customers with a heartfelt and memorable experience.
• Deal with enquiries by telephone in a warm and friendly manner.
• Maintain a clean, tidy environment and reception area ready for service.
• Create a fun, safe environment so customers leave wanting to return.
• Coordinate and run children’s birthday parties.

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deal with enquiries by telephone in a warm and friendly manner.
• Ensure a clean & tidy environment at all times and ensure that the reception area is tidy and ready for service at all times.
• Help create a fun, exciting & safe environment so that every customer leaves wanting to return.
• Help coordinate and run children’s Birthday parties.

Skills

Customer service

Teamwork

English proficiency

Job description

As a Soft Play Team Member, you’ll be responsible for maintaining high standards of play for all children, while promoting a happy yet safe atmosphere, overseeing the soft play area and assisting parents with any needs. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.

Company Description

Cornerstone pubs sit at the heart of their neighbourhoods, and it's our people who make them special. Our teams create welcoming experiences, build lasting relationships with locals, and bring communities together through great hospitality. No two pubs are the same, but what unites our teams is a passion for making everyone feel welcome, delivering memorable moments, and serving great quality on every visit.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.

Qualifications

As a Soft Play Team Member, you will…

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deal with enquiries by telephone in a warm & friendly manner.
• Ensure a clean & tidy environment at all times and ensure that the reception area is tidy and ready for service at all times.
• Help create a fun, exciting & safe environment so that every customer leaves wanting to return.
• Help coordinate and run children’s Birthday parties.

What you’ll bring…

• Willingness to learn and expand your skills.
• A passion for giving great service and making sure every customer receives a warm welcome.
• A positive can-do attitude and be a real team player.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.