Soft Play Team Member

Greene King; Congleton; On-site; GBP 10,000 - 15,000; Part time

Benefits offered by this job

Career development opportunities

33% discount on food and drink

50% discount at Greene King Inns

Free employee assistance program

Wagestream for early wage access

Retail discounts

Job summary

Greene King in Congleton is hiring a Soft Play Team Member who will ensure a safe, enjoyable play atmosphere for children while supporting parents. Join a fun, inclusive team where you can develop your skills and provide exceptional experiences for all customers.

The position requires a positive attitude, willingness to learn, and passion for excellent service. Benefits include career development opportunities, discounts on food and drinks, and employee assistance programs.

Qualifications

• Willingness to learn and expand your skills.
• A passion for giving great service and making sure every customer receives a warm welcome.
• A positive can-do attitude and be a real team player.

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deal with enquiries by telephone in a warm & friendly manner.
• Ensure a clean & tidy environment at all times.
• Help create a fun, exciting & safe environment for customers.
• Help coordinate and run children’s birthday parties.

Skills

Customer service

Teamwork

Safety awareness

Willingness to learn

Job description

As a Soft Play Team Member, you’ll be responsible for maintaining high standards of play for all children, while promoting a happy yet safe atmosphere, overseeing the soft play area and assisting parents with any needs. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deal with enquiries by telephone in a warm & friendly manner.
• Ensure a clean & tidy environment at all times and ensure that the reception area is tidy and ready for service at all times.
• Help create a fun, exciting & safe environment so that every customer leaves wanting to return.
• Help coordinate and run children’s Birthday parties.

Requirements

• Willingness to learn and expand your skills.
• A passion for giving great service and making sure every customer receives a warm welcome.
• A positive can-do attitude and be a real team player.

Benefits

We’re all about rewarding our team’s hard work, that’s why…

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…