Soft Facilities Manager

Compass Group PLC; Swineshead; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading provider of facilities management services in the UK is seeking a motivated Soft Facilities Manager to lead a cleaning team of 30. In this role, you will ensure exceptional facilities, cleaning, and accommodation services while managing budgets and promoting safety compliance. Ideal candidates will have experience in facilities or hospitality management and possess strong leadership and organisational skills. Benefits include a pension scheme and healthcare options.

Benefits

Contributory pension scheme

Career Pathways and MyLearning programmes

Digital GP and wider healthcare benefits

Exclusive travel discounts

Discounts on food shopping

Cinema ticket discounts

Cash rewards on spending

Free wellness, mindfulness, and exercise classes

Share discounts with friends and family

Qualifications

• Experienced in facilities or hospitality management, with at least 12 months managing a large team (20+).
• Strong leadership, communication, and organisational skills.
• IT literate, numerate, and able to meet deadlines.
• UK manual driving licence.
• Desirable: NVQ Level 3, Health & Safety knowledge.

Responsibilities

• Lead, coach, and motivate a team of 30 colleagues.
• Point of contact for all Waste Sub Contractors.
• Oversee facilities management, cleaning, and accommodation services.
• Manage budgets, resources, and third-party suppliers.
• Maintain high standards through audits, quality checks, and client engagement.
• Ensure Health & Safety compliance and implement company policies.
• Deal with client queries and manage expectations.

Skills

Leadership

Communication

Organisational skills

IT literacy

Numeracy

Education

NVQ Level 3

Job description

ESS is looking for a motivated Soft Facilities Manager to lead a cleaning team of 30, ensuring exceptional facilities, cleaning, and accommodation services across your site. You'll manage budgets, drive service excellence, and champion safety and compliance, creating a welcoming and professional environment for staff and clients alike.

What You'll Do

• Lead, coach, and motivate a team of 30 colleagues.
• Point of contact for all Waste Sub Contractors.
• Oversee facilities management, cleaning, and accommodation services.
• Manage budgets, resources, and third-party suppliers.
• Maintain high standards through audits, quality checks, and client engagement.
• Ensure Health & Safety compliance and implement company policies.
• Deal with client queries and manage expectations.

Qualifications

• Experienced in facilities or hospitality management, with at least 12 months managing a large team (20+).
• Strong leadership, communication, and organisational skills.
• IT literate, numerate, and able to meet deadlines.
• UK manual driving licence.
• Desirable: NVQ Level 3, Health & Safety knowledge.

About ESS

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Benefits

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families