Soft Facilities Assistant (Porter/Car Parks)

Hywel Dda University Health Board; Cardigan; On-site; GBP 20,000 - 25,000; Full time

Job summary

A regional health authority in the United Kingdom is seeking Porters to join their busy team. The role involves patient transfers, waste handling, and ensuring cleanliness in the facility. Candidates should be flexible with work hours, including weekends and bank holidays, and proficiency in Welsh is preferred. Training will be provided in health and safety protocols. Apply now to contribute to an essential service that supports patient care and safety.

Qualifications

• Literate and numerate.
• Basic Health & Safety knowledge.
• Experience dealing with the public.
• Some portering or care experience.

Responsibilities

• Conduct patient transfers between car park and clinics.
• Handle waste and ensure sanitary areas are clean.
• Respond to health safety and security concerns.

Skills

Communication skills

Flexibility

Teamwork

Handling of difficult situations

Education

Good level of general education

Welcome Host Certificate

Food Safety Level 2 Certificate

Job description

Hotel Services are currently looking to recruit an individual who would like to join a busy and committed department in providing portering and cleaning services to cover all areas in this busy unit. The successful candidates will play an integral role within the organisation.

We are seeking to appoint Porters to join our well established team. This will mean being available to work Monday to Friday, and having flexibility to alter shifts if necessary to support the needs of the service. There will be a requirement to work weekends and bank holidays.

Main duties of the job

Duties will be varied, including patient transfers between car park and clinics, waste handling, responding to health safety and security concerns, distribution of mail, and furniture moves. There will also be a requirement to check clean sanitary areas, empty bins and other cleaning tasks.

The successful candidates will have full training when they start, and this will include Moving and Handling, Fire Training and training in methods of restraint.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 07/01/2026

Person Specification

Qualifications & Knowledge

• Literate and numerate
• Basic Health & Safety, COSHH, Moving & Handling and Food Hygiene knowledge
• Good level of general education
• Welcome Host Certificate
• Health and Safety, COSHH, Moving and Handling training
• Food Safety Level 2 Certificate

Experience

• Experience of dealing with the general public
• Similar portering experience or some care experience
• Experience of handling difficult or violent persons
• Some cleaning experience

Language Skills

• Welsh Speaker (Level 1)

Other

• Able to work flexibly as required
• Valid driving licence required to drive Health Board vehicles

Aptitude and Abilities

• Demonstrates enthusiasm and a willingness to work as a Soft Facilities Assistant
• Prepared to work alone
• Prepared to handle blood and body fluids
• Able to use own initiative
• Able to work as part of a team
• Prepared to be responsible for keys/security/alarms

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.