Sofa Stylist, Customer Experience Expert (Compressed Hours)

Sofology; Belfast City District; Hybrid; GBP 19,000 - 28,000; Full time

Benefits offered by this job

30% Staff discount across the Group

Uncapped team bonus

Health scheme

Holiday buy back scheme

Income protection

Job summary

Sofology in Belfast is seeking a Sofologist to guide customers to their dream sofa in-store, showcasing products in Sofology style and delivering a red-carpet experience. You’ll help clients select finishes, finishes and configurations while building lasting relationships with shoppers.

You’ll also assist with completing finance applications, support team members, and enjoy compressed hours that spread your full week across fewer days, with perks and staff discounts.

Qualifications

• Passion for design and style with a customer focus.
• Ability to showcase products in Sofology style and explain features clearly.
• Comfortable guiding customers through payment and finance options.

Responsibilities

• Assist customers to find their dream sofa.
• Showcase products in Sofology style for strong visual appeal.
• Deliver a red carpet customer experience with personalised recommendations.
• Help customers visualise sofas in their homes through interaction and styling tips.
• Guide customers through financing options and aftercare advice.

Skills

Customer service

Sales skills

Visual merchandising

Interior design

Active listening

Job description

Sofology in Belfast is seeking a Sofologist to guide customers to their dream sofa in-store, showcasing products in Sofology style and delivering a red-carpet experience. You’ll help clients select finishes, finishes and configurations while building lasting relationships with shoppers.

You’ll also assist with completing finance applications, support team members, and enjoy compressed hours that spread your full week across fewer days, with perks and staff discounts.