Sofa Host - Hertford Showroom

Sofa Club; Hertford; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading furniture retailer in Hertford is looking for a Sofa Host to provide exceptional service and guide customers in their showroom. The ideal candidate has retail sales experience, strong communication skills, and a passion for customer service. Join a growing team that values creativity and offers competitive salary, bonuses, and a supportive work culture.

Benefits

Competitive salary & Commission

Career progression opportunities

Health insurance

Friends & family discount

28 days holiday + bank holidays

Qualifications

• Previous experience in a sales role, ideally within retail or interiors.
• Ability to work weekends.
• A natural ability to connect with people.

Responsibilities

• Engage with customers and offer a warm welcome.
• Showcase products with confidence and style.
• Guide customers from initial interest through to purchase.

Skills

Customer service

Sales techniques

Communication

Interpersonal skills

Detail-oriented

Job description

Sofa Host

Location: Hertford Showroom (SG13 7GX)
37.5 hours per week (Including Saturdays and Sundays)

About Us

At Sofa Club, we make statements, not just sofas. As the fastest-growing sofa brand in the UK, we’re on a mission to disrupt the industry, and we have an exciting opportunity to add someone to our sales team. Join us as we transform sofa shopping and bring our vision to life. This is your opportunity to be part of our journey alongside incredible individuals who are driving innovation and growth.

Purpose of Role

We are seeking an experienced and enthusiastic salesperson to help our customers’ sofa dreams come true in our Hertford showroom. As a Sofa Host, you’ll connect with our customers, guide them through our stylish products, and help them find the perfect sofa for their space. Your mission will be to provide an unforgettable showroom experience that reflects our brand’s dedication to innovation, quality, and exceptional service.

Responsibilities

• Engage with customers, offering a warm and knowledgeable welcome.
• Showcase our products with confidence, style, and enthusiasm.
• Utilise sales techniques to help customers find sofas that meet their design preferences and lifestyle needs.
• Maintain a clean, visually appealing showroom.
• Meet or exceed individual and team sales targets.
• Act as a brand ambassador, upholding Sofa Club’s values in every interaction.
• Provide outstanding service, guiding customers from initial interest through to purchase.

Expectations

• Previous experience in a sales role, ideally within retail or interiors.
• A natural ability to connect with people and a passion for customer service.
• A passion for interior design and a keen eye for detail.
• Confident and approachable, with a friendly, outgoing personality.
• Strong communication skills and the ability to build rapport quickly.
• Ability to work weekends, as this role requires Saturday and Sunday shifts.

What You’ll Get

• Competitive salary & Commission & bonus scheme.
• Clear career progression opportunities as we continue to scale.
• Real creative input and freedom to shape the showroom experience.
• Supportive, ambitious team culture.
• 28 days holiday + bank holidays.
• Enhanced family leave.
• Health insurance.
• Friends & family discount.
• Salary sacrifice schemes.

Are you a perfect match?

• Ambitious? We have huge plans. There’s never been a better time to join Sofa Club. We are growing fast and need ambitious people to join us for the ride.
• Fun? We work hard and then let our hair down at our office prosecco bar (yes, really!).
• Do-er? Talk is cheap, execution is everything. Be a doer, not a talker.
• Friendly? We’re proud to be an equal opportunity employer. We have a diverse and inclusive culture, everyone gets on well, and we work together as one family.