Social Value Manager

Capita; Dartford; Remote; GBP 50,000; Full time

Job summary

A leading public services organization is seeking a Social Value Manager to deliver social value initiatives aligned with client commitments. The role includes developing social value plans, establishing partnerships, and promoting sustainability across the business. The ideal candidate will possess expertise in social value models, project management skills, and stakeholder engagement experience. This position offers a competitive salary of £50,000 and flexible home-based working arrangements.

Benefits

23 days’ holiday rising to 27

Paid volunteering day

Company pension and life assurance

Access to Employee Network Groups

Voluntary benefits

Qualifications

• Expertise and understanding of social value models and sustainability frameworks.
• Project management skills, with the ability to lead initiatives from ideation through to implementation.
• Stakeholder management skills, with experience engaging clients, government bodies, suppliers, and community representatives.

Responsibilities

• Develop and implement a robust social value plan.
• Lead on capturing, measuring, and reporting social value and sustainability outcomes.
• Establish and manage partnerships with local community organisations.

Skills

Expertise in social value models

Stakeholder management

Project management

Analytical proficiency

Job description

Social Value Manager

Home Based - flexibility to travel as required

£50,000 + Benefits

This role will be aligned to DSA Contract but will additionally serve our Capita Local Public Services's (LPS) growth ambitions and client commitments. This person will champion initiatives that deliver long-term social, economic, and environmental impacts for the communities we serve, while ensuring compliance with evolving regulations and best practices.

The main purpose of the Social Value Manager is to deliver a joined-up approach to social value and develop, implement, and manage social value initiatives, enabling contracts to meet, and where possible exceed, their client commitments. This role involves supporting business development activities, including bid submissions, collaborating with internal and external stakeholders, measuring the impact of social value projects, and building colleague understanding and engagement with the social value agenda.

Key Responsibilities

• Develop and implement a robust social value plan, aligned to clients needs and the wider LPS Strategy
• Provide expertise and lead within LPS on capturing, measuring, and reporting social value and sustainability outcomes using measurement tools and performance dashboards.
• Assist in identifying opportunities to enhance client social value delivery and share best practice.
• Establish and manage partnerships with local community organisations, NGOs, and key stakeholders to maximise impact
• Promote social value and sustainability understanding and capability development across the business, ensuring alignment with Capita’s strategic objectives
• Support business development activities, including bid submissions, by embedding social value and sustainability into proposals and contracts.
• Oversee social value partnerships, ensuring their alignment with local/national priorities as needed.
• Work with procurement teams to embed sustainability principles in the supply chain, ensuring alignment with circular economy practices.
• Act as a trusted advisor to clients and internal teams, advocating for social and environmental best practices.
• Collaborate with cross-functional teams, including marketing, finance, and local government specialists, to integrate sustainability and social value goals across operations.
• Collaborate with internal networks (e.g., Family Network, Black Employee Network, Capita Ability Network) to enhance inclusion and diversity
• Drive internal communications and advocacy for social value by writing case studies and promoting social value initiatives through communication channels.
• Represent DSA and Capita LPS at relevant forums and conferences, promoting its commitment to sustainability and social value.

What we are looking for:

• Expertise and understanding of social value models and sustainability frameworks
• Project management skills, with the ability to lead initiatives from ideation through to implementation.
• Stakeholder management skills, with experience engaging clients, government bodies, suppliers, and community representatives.
• Analytical proficiency to assess impacts, identify risks, and develop data-driven strategies.
• A team player who adopts a positive, enthusiastic and collaborative approach.
• A curious and inquisitive nature, operating with honest, open, and clear communication at all times.

About DSA (Disability Student Allowance)

Each year, we support around 30,000 university students through comprehensive needs assessments, equipment sourcing, training, and ongoing assistance. Since 2005, Capita has been a trusted name in DSA needs assessments, having empowered over 75,000 students through our Contact Associates brand.

What’s in it for you?

• A competitive basic salary (£50,000)
• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
• Remote working

Unlock Your Potential with Capita

At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We’re committed to your growth — offering endless opportunities to expand your skills, explore new paths, and advance your career.

Join us and discover a career with purpose. #CareersWithPurpose

Customer first, always. Fearless innovation. Achieve together. Everyone is valued.

What we hope you’ll do next

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

Equal Opportunities

At Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through your application and start your career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email [e-mail] or call 07784 237318 and we’ll get back to you to discuss.

For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.

If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - [e-mail]

Location

Home-Based - GBR United Kingdom

Time Type

Full time

Contract Type

Permanent