Social Value Manager

Capita plc; City of Westminster; Remote; GBP 50,000; Full time

Job summary

A leading service provider in the UK seeks a Social Value Manager to develop and implement impactful social value plans. The role includes responsibility for stakeholder engagement, sustainability advocacy, and managing community partnerships. The ideal candidate has expertise in social value frameworks and project management skills. This position offers a competitive salary of £50,000 plus benefits, and the flexibility to work from home.

Benefits

23 days holiday (rising to 27)

Paid volunteering day

Company pension and life assurance

Voluntary benefits

Access to Employee Network Groups

Remote working flexibility

Qualifications

• Ability to lead initiatives from ideation through to implementation.
• Experience engaging clients, government bodies, suppliers, and community representatives.
• Proficient in assessing impacts and developing data-driven strategies.

Responsibilities

• Develop and implement a social value plan aligned to client needs.
• Provide expertise on measuring and reporting social value outcomes.
• Establish partnerships with community organisations to maximize impact.

Skills

Expertise in social value models and sustainability frameworks

Project management skills

Stakeholder management skills

Analytical proficiency

Team player with a positive attitude

Curious and inquisitive nature

Job description

Social Value Manager

Home Based – flexibility to travel as required.

£50,000 + Benefits

Key Responsibilities

• Develop and implement a robust social value plan, aligned to client needs and the wider LPS Strategy.
• Provide expertise and lead within LPS on capturing, measuring, and reporting social value and sustainability outcomes using measurement tools and performance dashboards.
• Assist in identifying opportunities to enhance client social value delivery and share best practice.
• Establish and manage partnerships with local community organisations, NGOs, and key stakeholders to maximise impact.
• Promote social value and sustainability understanding and capability development across the business, ensuring alignment with Capita's strategic objectives.
• Support business development activities, including bid submissions, by embedding social value and sustainability into proposals and contracts.
• Oversee social value partnerships, ensuring their alignment with local/national priorities as needed.
• Work with procurement teams to embed sustainability principles in the supply chain, ensuring alignment with circular economy practices.
• Act as a trusted advisor to clients and internal teams, advocating for social and environmental best practices.
• Collaborate with cross-functional teams, including marketing, finance, and local government specialists, to integrate sustainability and social value goals across operations.
• Collaborate with internal networks (e.g., Family Network, Black Employee Network, Capita Ability Network) to enhance inclusion and diversity.
• Drive internal communications and advocacy for social value by writing case studies and promoting social value initiatives through communication channels.
• Represent DSA and Capita LPS at relevant forums and conferences, promoting its commitment to sustainability and social value.

What we are looking for

• Expertise and understanding of social value models and sustainability frameworks.
• Project management skills, with the ability to lead initiatives from ideation through to implementation.
• Stakeholder management skills, with experience engaging clients, government bodies, suppliers, and community representatives.
• Analytical proficiency to assess impacts, identify risks, and develop data-driven strategies.
• A team player who adopts a positive, enthusiastic and collaborative approach.
• A curious and inquisitive nature, operating with honest, open, and clear communication at all times.

About DSA (Disability Student Allowance)

Each year, we support around 30,000 university students through comprehensive needs assessments, equipment sourcing, training, and ongoing assistance. Since 2005, Capita has been a trusted name in DSA needs assessments, having empowered over 75,000 students through our Contact Associates brand.

What's in it for you?

• A competitive basic salary (£50,000).
• 23 days holiday (rising to 27) with the opportunity to buy extra leave.
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
• Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks fully paid maternity, adoption and shared parental leave, paternity pay of two weeks, and plenty more.
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising to health & wellbeing, travel and technology.
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.
• Remote working.

Equal Opportunities

At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We are an equal opportunity and Disability Confident employer; we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email [e-mail] or call 07784 237318 and we'll get back to you to discuss.

If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - [e-mail].