Social Prescribing Link Worker

Citizens Advice Milton Keynes; Milton Keynes; On-site; GBP 15,000 - 16,000; Part time

Job summary

Citizens Advice Milton Keynes is recruiting a Social Prescribing Link Worker to support patients across Ascent PCN in Milton Keynes. The role involves taking referrals, co-producing personalised care plans, and connecting clients with local community activities to meet practical, social and emotional needs.

The post requires travel between three surgeries, strong communication skills and the ability to work independently within a multidisciplinary health and social care setting.

Qualifications

• Computer literacy and willingness to learn our case recording systems.
• Able to travel between three surgeries in Milton Keynes.
• Confident in working to performance targets.
• Strong written and verbal communication and excellent customer service.

Responsibilities

• Deliver Social Prescribing Link Worker services to Ascent PCN patients in Milton Keynes.
• Take referrals from PCN practices and external agencies and from self-referrals.
• Co-produce personalised care and support plans linking to community activities.
• Support patients to identify practical, social and emotional needs.
• Manage a demanding caseload and work to contract funder and Citizens Advice standards.
• Collaborate within a multidisciplinary health and social care team.

Skills

Computer literacy

Travel between surgeries

Target driven

Communication skills

Customer service

Independent working

DBS check

Tools

Case recording systems

Job description

Role: Social Prescribing Link Worker

Hours: 20 hours per week – Monday to Friday

Location

• Ascent PCN Surgeries on rotation (Milton Keynes)
• Citizens Advice Milton Keynes – Wymbush

Salary

£28,995.97 FTE - £16,108.87 Actual

Citizens Advice Milton Keynes is a local charity that helps people to resolve their legal, money and personal problems. We have been providing free, confidential, and impartial advice since 1972 and helped over 8000 local people last year.

We are looking for an enthusiastic, reliable and confident person to join us in delivering a new project based in local GP Surgeries. The ideal candidate will provide a Social Prescribing Link Worker service, to patients of Ascent Primary Care Network (Ascent PCN) in Milton Keynes, working to support patients and staff at each of their 3 medical centres across the area.

The Link Worker will take referrals from the PCN’s practices, and from a wide range of external agencies, and through self-referrals. They’ll work with people to identify issues that affect their health and wellbeing and co‑produce a simple personalised care and support plan that connects them to non‑medical community‑based activities, groups and services that meet practical, social, and emotional needs.

This is a challenging role, managing a demanding caseload, working to strict quality standards and playing a full part in multi-disciplinary team of health and social care professionals. Successful candidates will be able to ensure that all work is compliant with our contract funder – Ascent PCN, and Citizens Advice standards.

Applicants need to be:

• Computer‑literate, although training on our case recording systems will be given.
• Able to travel between each of the 3 surgeries in Milton Keynes.
• Confident in working to performance targets.
• Able to show good communications skills, both written and verbal. These are essential in the role, as are excellent customer service skills with a non‑judgemental approach.
• Prepared to work independently and from a variety of community‑based locations.

A minimum of 12 months’ experience in a social prescribing role or an agency providing advice, support and signposting (or similar setting) is desirable.

The successful Applicant/s will be asked to undergo an Enhanced Disclosure and Barring Service (DBS) check.

Closing date: Sunday 20th September 2026

Interviews:To be confirmed

Please note interviews will be held face to face at Clarendon Drive, Wymbush, MK8 8ED