Social Media Manager

Cloud Imperium; Manchester; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Health Reimbursement Arrangement

Flexible Spending Accounts

Disability Leave

Life Insurance & AD&D

401(k) Plan

Pet Insurance

Gym Membership

Flu-shot Clinic

Employee Resource Groups

Medical, Dental and Vision coverage

Job summary

Cloud Imperium in Manchester, UK is seeking a dedicated Social Media Manager to lead our brand presence across Facebook, X, TikTok, Twitch, Instagram and YouTube. You will craft engaging content, manage day-to-day posts, and deepen connections with players through creative storytelling and community-first initiatives.

Travel to events is required as you capture authentic moments, collaborate with the Social Media, Brand and Community teams, and champion best practices to ensure a consistent

Qualifications

• 2+ years of experience managing brand social media accounts in gaming or entertainment.
• Excellent writing, grammar, and proofreading; strong tone and detail.
• Basic understanding of short-form video editing.
• Basic knowledge of Photoshop.
• Strong grasp of current social media trends and platforms.
• Comfort engaging with players online and at in-person events.
• Proven success with short-form video content on TikTok or Reels.
• Understanding of software or game development processes.
• Proactive, self-motivated, capable of working independently or in a team.
• Familiarity with Star Citizen and its community.
• Creative problem solver with a passion for learning.

Responsibilities

• Manage day-to-day activity across multiple platforms, writing, publishing, and engaging with player-facing content.
• Maintain an organized and forward-looking content calendar that supports key initiatives and milestones.
• Research internal initiatives, gaming culture, and industry trends to identify opportunities.
• Capture authentic, real-time content from player events (travel required).
• Advocate for social best practices, ensuring consistent tone and player voice across teams.
• Collaborate with Social Media, Brand, and Community to surface trends and opportunities.
• Contribute ideas and trend-based concepts for storytelling and engagement.
• Build relationships with community advocates and influencers to expand reach.
• Ensure consistency in tone, messaging, and visual identity across campaigns.

Skills

Brand social media management

Writing and proofreading

Short-form video editing

Photoshop basics

Social media trends

Player engagement

Event presence

Influencer relations

Star Citizen familiarity

Independent and collaborative

Game development understanding

Tools

Photoshop

Job description

• We’re seeking a Social Media Manager who’s passionate about player engagement, creative storytelling, and community-driven development
• This role thrives on collaboration, working closely with the Social Media, Brand, and Community teams to help shape and execute global social strategy, strengthen our relationship with players, and bring fresh, creative ideas to life
• Help develop and deliver contextually relevant social media and community strategies across key channels, including Facebook, X, TikTok, Twitch, Instagram, and YouTube
• Manage day-to-day activity across multiple platforms, writing, publishing, and engaging with player-facing content that resonates with our audience
• Maintain an organized and forward-looking content calendar that supports key initiatives and milestones
• Research internal initiatives, gaming culture, and industry trends to identify opportunities that keep the brand fresh, competitive, and connected to the community
• Capture authentic, real-time content from player events, including photos, videos, and behind-the-scenes moments. (Travel required)
• Act as an internal advocate for social best practices, ensuring consistent tone, policy alignment, and representation of the player voice across teams
• Collaborate closely with the Social Media, Brand, and Community teams to surface discussion trends, identify opportunities, and create moments for proactive engagement
• Contribute creative ideas and trend-based concepts that inspire new approaches to storytelling and player engagement
• Build relationships with community advocates and influencers who help expand our reach and strengthen our connection with players
• Ensure consistency in tone, messaging, and visual identity across all social campaigns and platforms

Benefits

• Employer funded tax-free Health Reimbursement Arrangement for qualified medical expenses up to $5,000 per employee and $15,000 per family
• Flexible Spending and Dependent Care Accounts
• Paid Short and Long Term Disability Leave
• Life Insurance & AD&D coverage
• 401(k) Plan with up to 4% company match
• Pet Insurance
• Discounted Gym Membership through CIGNA
• Yearly Flu-shot Clinic
• Employee Resource Groups for traditionally underrepresented groups, minorities and allies
• Full Medical, Dental and Vision coverage (100% free for employee level coverage and subsidized for dependents)

• 2+ years of experience managing brand social media accounts, preferably within the gaming or entertainment industry
• Excellent writing, grammar, and proofreading skills with a sharp eye for tone and detail
• Basic understanding of short-form video editing and production
• Basic knowledge of Photoshop for light content editing
• Strong understanding of current social media trends, platforms, and best practices
• Comfortable engaging directly with players both online and during in-person events
• Demonstrated success in developing or executing short-form video content on platforms such as TikTok or Reels
• Strong understanding of software or game development processes
• Highly proactive, self-motivated, and comfortable working both independently and collaboratively
• Familiarity with Star Citizen and its community
• Creative problem solver with a passion for continuous learning and experimentation