Social Media Manager

REL Field Marketing; City of Westminster; Hybrid; GBP 38,000 - 42,000; Full time

Job summary

A leading marketing agency in the United Kingdom seeks a proactive Account Manager for a hybrid role involving managing events and sampling projects. You will be responsible for client communication, project leadership, and data analysis. This dynamic position requires strong leadership skills and the ability to mentor a team, ensuring high-quality delivery and client satisfaction. Join a supportive environment where your talents are recognized and valued.

Qualifications

• Experience in managing projects end-to-end.
• Ability to build client relationships effectively.
• Strong analytical skills to interpret data for insight.

Responsibilities

• Act as the main point of contact for clients.
• Lead projects from planning to delivery.
• Analyze data and present insights to clients.
• Mentor team members and manage their development.

Skills

Client Management

Project Leadership

Data Analysis

Communication Skills

Mentorship

Job description

Account Manager – Sampling & Events

Are you looking for a fun, passionate, and supportive team? Do you thrive on managing projects end‑to‑end and bringing campaigns to life? Are you confident, organised, and a natural decision‑maker?

Full Time, 12 months maternity cover. Salary: up to £38,000 per annum + bonus opportunity, based on experience (OTE: up to £41,800 per annum). Working 35 hours per week, Monday to Friday (occasional weekend or evening working, time in lieu). Location: Hybrid with 2 days per week in Winnersh (RG41 5TP) with occasional visits to client offices in London and Leeds.

At REL Field Marketing, we partner with some of the biggest retail names to deliver engaging, creative sampling & events campaigns across the UK. We're looking for a proactive and passionate Account Manager to join our team and take ownership of delivering standout client experiences.

Role Summary

As Account Manager, you will be responsible for the full delivery of sampling and branded events projects, ensuring campaigns are executed with precision, quality, and creativity. You'll work with our clients, internal teams, and field managers to make sure everything runs smoothly, from the initial brief to post‑campaign reporting. This is a hands‑on, dynamic role where no two days are the same.

Responsibilities

• Client Management – Be the main point of contact for day‑to‑day queries. Build strong relationships with clients, ensuring briefs are delivered on time with thorough quality checks.
• Project Leadership – Lead and oversee sampling, experiential activities and branded events, from planning through to live delivery.
• Data & Insight – Pull and analyse reports, using data to influence change and present results to clients and field managers.
• Process Improvement – Identify and implement new ways of working, ensuring seamless adoption by the field team.
• Team Communication – Present project overviews and performance results confidently at all levels.
• Risk Management – Develop weekly contingency plans to minimise disruption and ensure smooth operations.
• Performance Reporting – Collate week‑end compliance data and activity overviews to share with clients.
• Mentorship – Manage and develop a small team, including conducting 1:1s, and providing cover during periods of leave.
• Collaboration – Work closely with the field team, recruitment team, and systems team.

Benefits

At REL Field Marketing, our colleagues are valued, supported, and set up for success by empowering them with the tools, training, and opportunities to excel in a dynamic environment. We are committed to fostering an inclusive, welcoming workplace where everyone can thrive and celebrate individuality.

Awards

• UK & Europe’s Best Workplace every year since 2015.
• UK’s Best Workplaces for Women (since 2018).
• UK’s Best Workplaces for Wellbeing (since 2022).
• UK’s Best Workplaces for Development (since 2024).
• UK’s Best Workplaces in Consulting & Professional Services (2023).
• Happiest Workplace Award (WorkL, 2023).

Sustainability

• Ecovadis – Silver Award.
• ISO 14001 & ISO 27001 Certifications.
• Cyber Essentials Accreditation.
• Partnership with Oblong Trees.

Join us!

Ready to join a workplace where your talents are recognised, your growth is supported, and your success is celebrated? Join us!