Social Media Manager

World Jewish Relief; City of Westminster; On-site; GBP 30,000 - 45,000; Full time

Job summary

A humanitarian organization in the UK seeks a Social Media Manager to lead their social media strategy and create engaging content. This role involves managing multiple platforms and collaborating with various teams to ensure a consistent online presence. Ideal candidates will have experience in social media management within charity sectors, strong content creation skills, and an understanding of the Jewish community. The organization offers benefits including a pension plan, flexible working options, and health cash plans.

Benefits

23 days holiday plus bank holidays

5% pension contribution

Life Insurance

Health Cash Plan

Flexible working options

Qualifications

• Experience in managing social media for a brand, ideally in a charity or NGO.
• Strong content production skills including photography and video editing.
• Ability to adapt content for diverse global audiences.

Responsibilities

• Plan and create engaging social media content.
• Write compelling copy tailored for different platforms.
• Manage day-to-day activities across various social channels.

Skills

Social media management

Content creation

Copywriting

Analytical skills

Knowledge of Jewish community

Tools

Meta Business Suite

Hootsuite

Adobe InDesign

Photoshop

Illustrator

Premiere Pro

After Effects

Job description

Job Overview

World Jewish Relief provides life-saving and life-changing action to people in crisis around the world. We work with our trusted local partners to help people survive the consequences of conflict and disaster, to thrive and rebuild their lives. We deliver programmes using our expertise, with urgency to achieve maximum and sustainable impact for those within and beyond our community. We are seeking a Social Media Manager to join our Communications and Marketing team. You will lead our social media strategy, manage our channels, and create compelling, story-led content that engages new and existing supporters and raises awareness of World Jewish Relief. You'll oversee our online voice, working closely with colleagues across communications, fundraising, and programmes to ensure a consistent, authentic presence across all platforms. You will be responsible for:

World Jewish Relief View profile Registered Charity 101 - 500 Bringing life-changing action to people in crisis around the world

Responsibilities

• Planning, designing, editing and publishing engaging, exciting, on-brand content including posts, stories, videos, and graphics collaborating with the Creative team.
• Writing clear, emotive copy tailored for each platform and audience.
• Ensuring ethical storytelling practices that respect the dignity and rights of the people we work with.
• Iterating and delivering a social media strategy aligned with the World Jewish Relief's mission, brand, and campaigns.
• Managing day-to-day activity across all current platforms (Facebook, Instagram, X, LinkedIn, YouTube) and support us to develop our presence outside of these platforms.
• Using analytics to track engagement, optimise content, and report on performance and growth, ensuring insights feed into our tactics moving forward.
• Working closely with Head of Marketing to support paid campaigns across digital channels and ensure they are aligned with organic activity.
• Working closely with the fundraising, Marketing & Communication teams to deliver integrated fundraising campaigns and events, aligned with campaign narratives but specific for social media audiences.
• Working closely with Programmers and Partners to ensure they understand what good content looks like so you can maximise across our channels.

Qualifications

• Experience managing and growing social media channels for a brand, ideally a charity, NGO, or values-driven organisation.
• Strong content creation and editing skills (photography, video, and short-form editing) with demonstrating creating content for a brand, with demonstrable results.
• Ability to create and tailor content for a variety of global audiences, and report on results.
• Confident using social media analytics and scheduling tools (e.g. Meta Business Suite, Hootsuite).
• Understanding of ethical communications and safeguarding in international development contexts.
• Expertise using design tools such as Adobe InDesign, Photoshop, Illustrator, Premiere Pro and After Effects.
• Creative thinker with strong organisational skills and the ability to manage multiple priorities.
• Outstanding copywriting skills for online audiences and strong understanding of the Jewish community.
• Excellent communication and storytelling skills with a keen eye for detail and tone of voice.

Benefits

• 23 days holiday plus bank holidays and Jewish holidays. After 2 years' service holiday entitlement increases to 25 days.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries.
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
• Enhanced maternity & paternity pay.
• Employee Assistance Programme – free, confidential advice or support with any personal or work-related concerns or free counselling if needed.
• Season ticket / travel to work loan.
• Cycle to Work Scheme.
• On Friday the office closes at 3pm.
• We encourage flexible working and offer a range of flexible working options.