Social Media & Content Manager

Nova Recruitment; Lancashire; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A recruitment agency is seeking a Social Media & Content Manager in Rawtenstall. This role involves shaping internal and external communications, managing social media, and overseeing brand messaging. Candidates should have at least 3 years of relevant experience and excellent writing skills. The position offers hybrid working options and various benefits aimed at supporting veterans.

Benefits

29 days holiday including bank holidays

Company pension scheme

Flexible hours

Early Friday finishes

Qualifications

• Proven experience (minimum 3 years) in social media or communications roles.
• Excellent writing, editing, and proofreading skills.
• Strong understanding of social media platforms.

Responsibilities

• Develop and implement a comprehensive communications strategy.
• Manage internal newsletter and oversee external communications.
• Draft, edit, and review content across various platforms.

Skills

Social media management

Content creation

Writing and editing

Media relations

Crisis communications

Job description

Overview

We are looking for a Social Media & Content Manager to work for a legal claim s client in Rawtenstall.

it is Hybrid working 3 Days office / 2 WFH

Role

Social Media & Content Manager

This is a pivotal opportunity to shape the way the client communicates

You will manage both internal and external communications, blending strategy with hands-on delivery across newsletters, media relations, web, and social platforms.

The role requires a strong writer and content creator who can translate complex, sensitive issues into accessible, engaging content, while safeguarding the brand and values.

Responsibilities

• Develop and implement a comprehensive communications strategy aligned with organisational goals.
• Manage internal newsletter to ensure employees and partners are informed, engaged, and aligned with company news and values.
• Oversee external communications, including press releases, media outreach, and PR campaigns working effectively with a wide range of stakeholders.
• Draft, edit, and review content across formats: newsletters, speeches, web copy, video, thought leadership, and social media posts.
• Ensure consistency of messaging and tone across all channels by managing brand voice, style guidelines, and messaging frameworks.
• Manage social media channels: plan and schedule content, create reactive posts, monitor community engagement, and direct enquiries.
• Develop and distribute an external newsletter to keep veterans, partners, and supporters up to date.
• Monitor media coverage and communications metrics, and prepare clear reports on campaign effectiveness.
• Support the leadership team with speeches, public presentations, and thought leadership opportunities.
• Manage crisis communications, ensuring clear and timely messaging when issues arise.
• Collaborate with marketing, client support, and leadership teams to ensure communications are aligned with campaign and service goals.

Requirements

• Proven experience (minimum 3 years) in a social media, content, or communications role.
• Excellent writing, editing, and proofreading skills, with the ability to tailor tone for different audiences.
• Strong understanding of social media platforms (Meta, LinkedIn, X/Twitter, Instagram; TikTok desirable).
• Experience in media relations drafting press releases and working with journalists.
• Skilled in planning and executing communications strategies, with the ability to measure effectiveness.
• Comfortable managing both proactive and reactive communications in sensitive or regulated environments.
• Strong organisational skills, with the ability to manage multiple projects and deadlines.
• A collaborative mindset confident working with veterans, external partners, and internal leadership.
• Positive, proactive, and resilient, with a passion for VFV s mission.

Desirable but Not Essential

• Experience in the legal claims or veteran support sectors.
• Familiarity with GA4, social listening tools, or newsletter platforms (e.g. Mailchimp, HubSpot).
• Understanding of accessibility and inclusivity in communications.
• Experience handling crisis comms or reputational risk in past roles.

What They Offer

• A purpose-driven role where your work directly helps veterans who served in the UK military worldwide to access the support they deserve.
• Flexible, remote-first working with a supportive team culture.
• Opportunities for progression into a Head of Communications role as the team expands.
• 29 days holiday including bank holidays (+1 day per year of service).
• Company pension scheme.
• Early Friday finishes and flexible hours focused on outcomes, not clock-watching.
• If you re a talented social media and communications professional looking for meaningful work and the chance to shape a growing brand, we d love to hear from you.