Social Care Benefit Team Manager

Reed; Lancashire; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A leading recruitment agency in the UK is seeking an experienced Team Manager for their Social Care Benefit Team on a temporary basis. This role involves leading a team responsible for financial assessments and the collection of social care charges, ensuring compliance and high performance. Ideal candidates will have in-depth knowledge of the Care Act 2014 and proven team management experience. Competitive benefits and a supportive work environment are offered.

Benefits

Supportive and collaborative work environment

Opportunities for professional development

Engagement with a wide range of stakeholders

Qualifications

• Strong understanding of income-related welfare benefits.
• Competency in adapting procedures to legislative changes.
• Experience in managing teams and performance improvement.

Responsibilities

• Lead and manage a team conducting financial assessments.
• Oversee staff training and development.
• Conduct appraisals and address performance needs.
• Implement updates in response to legislative changes.
• Ensure accurate and efficient assessments.
• Promote fraud awareness among staff.
• Manage team recruitment and related processes.
• Drive innovation in debt recovery.
• Guide stakeholders on Social Care Benefits.
• Analyze performance data for improvements.
• Ensure compliance with safety and data protection policies.

Skills

In-depth knowledge of the Care Act 2014

Ability to interpret legislation

Proven experience in financial assessments

Experience in debt recovery

Team management skills

Job description

Overview

Job Title: Team Manager – Social Care Benefit Team

Location: Blackpool Job Type: Full-Time, Hybrid Working, Temporary DBS Requirement: Basic

Reed is seeking a proactive and experienced Team Manager to lead a Social Care Benefit Team on a temporary basis. This is a key leadership role responsible for managing a team that undertakes financial assessments and the collection of social care charges. You will ensure high performance, compliance, and continuous improvement across the service, working collaboratively with colleagues in Revenues, Benefits, and Adult Social Care.

Responsibilities

• Lead and manage a team conducting financial assessments and recovering social care charges
• Oversee training and development, ensuring staff are up to date with legislation and systems
• Conduct annual appraisals and mid-year reviews, addressing performance and development needs
• Respond to legislative changes, implement procedural updates, and test software accordingly
• Ensure assessments are completed accurately and efficiently to minimise debt
• Promote fraud awareness and ensure staff vigilance
• Manage recruitment, absence, flexi-time, leave, and support disciplinary and grievance processes
• Drive innovation in financial assessment and debt recovery processes
• Provide expert guidance on Social Care Benefits to internal and external stakeholders
• Analyse and report performance data, recommending improvements
• Ensure compliance with Health & Safety, confidentiality, data protection, and data security policies

Essential Skills & Qualifications

• In-depth knowledge of the Care Act 2014 and income-related welfare benefits
• Ability to interpret legislation and adapt procedures accordingly
• Proven experience in financial assessments, debt recovery, and team management

Benefits

• Lead and develop a team in a vital area of social care
• Work in a supportive and collaborative environment
• Engage with a wide range of internal and external stakeholders

How to Apply

To apply, please submit your CV and a cover letter detailing your relevant experience to