Snows Volvo Parts Advisor Apprentice

Inspiro Learning; Eastleigh; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading apprenticeship provider is offering a Parts Advisor apprenticeship in Eastleigh. This role involves managing vehicle part orders, advising customers, and maintaining stock. Candidates must have GCSEs in English and Maths and strong teamwork skills. The apprenticeship includes both on-the-job and off-the-job training, with excellent progression opportunities available.

Benefits

Volvo branded certifications

Training provided

Qualifications

• Enthusiastic and hardworking individual.
• Excellent communication skills.
• IT literate (training provided).

Responsibilities

• Order, sell, and manage stock of vehicle parts and accessories.
• Advise customers on vehicle problems.
• Maintain an ordered stock room.

Skills

Willingness to learn

Teamwork

Quality focus

Personal responsibility and resilience

Problem solving

Education

GCSE grades 9 – 4 (A – C) in English and Maths

Job description

The Volvo apprenticeship programme is geared toward training the right candidate to become a qualified Parts Advisor. But what does a Parts Advisor do?

Parts Advisors are responsible for ordering, selling, and managing stock control on a wide range of vehicle parts and accessories. Duties may vary from employer to employer but will typically include:

• Advising customers on how to solve a problem with their vehicle.
• Taking orders from customers both face to face and over the phone.
• Maintaining an ordered stock room and finding parts from stock.
• Raising invoices for parts sold.
• Liaisingwith other members of staff.
• Working alongside on-site Service Technicians to ensure they have the parts needed to complete their daily work.

We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.

Customers may include members of the public, service departments of retailers, and garages.

Please note, the Parts Advisor role varies slightly by employer based upon the specific needs within the location.

As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You should be IT literate (although full training will be provided) and be able to demonstrate attention to detail in the way you work.

Application numbers for the Volvo apprenticeship programme are high so we're looking for you to demonstrate why you stand out from the crowd. We're not looking for the finished article; rather we want to identify those people that are ambitious and demonstrate a willingness to learn, whoare excited by the prospect of working with our fantastic, technologically advanced vehicles and really engage in the recruitment process.

Key Personal Skills

• A willingness to learn
• Teamwork
• Quality focus
• Personal responsibility and resilience
• Problem solving
• Training Provided

Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre in Daventry.

Using a combination of classroom-based training, e-learning, practical training, and application of learning, you will be guided by your trainers and personal mentor along the road to success.

This apprenticeship combines off-the-job training with on-the-job learning, and you will be supported every step of the way. On successful completion of the 17-month programme, you will receive the following:

• Level 2 Retailer Standard
• Volvo branded certifications as appropriate
• (Scotland/ Wales/N.Ireland)

On successful completion of the 17-month programme, you will receive the following:

• Level 2 / Level 5 Customer Service Apprenticeship
• Volvo branded certifications as appropriate
• Minimum entry requirements

GCSE grades 9 – 4 (A – C) or equivalent in English and Maths.

In Scotland, applicants must have or be predicted to achieve Scottish National 5 Grades A - C or above in English and Maths.

'Equivalent' grades include:

• BTEC first diplomas and certificates
• OCR Nationals
• Key Skills Level 2
• NVQs
• Essential Skills (Wales)
• Functional Skills Level 2
• Core Skills (Scotland)

We accept predicted grades and conditional offers can be made based on predicted grades.

Please Note:

The latest information on the Apprentice National Minimum Wage can be found at https://www.gov.uk/become-apprentice/pay-and-conditions

As part of our commitment to Diversity, Equality and Inclusion, all applications are automatically anonymised by our recruitment system. This is with the aim of realising our ambition to have a workforce that is reflective of the community we serve and eliminating unconscious bias, allowing employees to be appointed based on their talent, skills, and experiences regardless of ethnicity, gender, sexual orientation, or any other protected characteristic.

English and Maths guidance from the government changed on 11/02/25. This employer wishes to support upskilling in both English and Maths by exception and as such the entry grade criteria as advertised still applies.

We reserve the right to close the advert early if we receive a sufficient number of applications. We therefore advise candidates to submit their applications as early as possible to avoid disappointment.

Please do not contact the retailer directly. Inspiro Learning carry out the full recruitment service for this employer. Due to the high number of applications, we cannot provide a timescale on when you are likely to receive a response. As most of our roles are recruited for on an ongoing basis, we will contact you if you are successful at progressing to the next step. It is not possible for us to contact every applicant individually. If you have not heard back on a specific vacancy but find another opportunity that is of interest to you, we welcome