SMPO Engagement Manager

IBM; Radford Semele; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading technology company in Radford Semele seeks an Engagement Manager. This role provides leadership and support in bid and proposal management, involving contract preparation and client communication. The ideal candidate should have excellent verbal and written skills, attention to detail, and experience with IBM business applications. Join a fast-paced environment that demands the ability to manage multiple contracts under strict deadlines.

Qualifications

• Proven ability to facilitate internal executive approvals.
• Experience with contract preparation and revisions.
• Familiarity with customer agreements and contract procedures.

Responsibilities

• Lead the bid and proposal management process.
• Research and review customer information for contracts.
• Produce and review draft client-specific contract documents.

Skills

Excellent verbal and written skills

Good attention to detail

Experienced user of IBM business applications

Knowledge of contract documents

Ability to manage multiple contracts

Work under pressure in a fast-paced environment

Job description

The Engagement Manager provides leadership, knowledge, support, and teaming to help sellers and opportunity owners through the bid and proposal management process. Your responsibilities will include, but not limited to:

• Research and review accurate customer information required for contract setup, billing and export compliance and then submit for customer verification and credit checks as applicable.
• Familiarization with customer base Agreements and relevant transaction documents/templates and contract working procedures; communicate to the team special handling that may affect the contract.
• Create contract related price cases and facilitate timely internal executive approvals.
• Produce draft of client specific contract documents with meticulous accuracy and ensure the content is thorough and meets the solution requirements.
• Review and revise contracts per client iteration requests while ensuring they meet client expectations and protect IBM interests and legal recommendations.
• Ensure all Contracts have been through correct internal review procedures, including; pricing, legal, accounting, tax, quality assurance, technical delivery, bid sign-off as applicable and per O2O requirements.
• Timely and accurate Global Accounting, Revenue Split and other O2O related checklist submissions.
• Work to map out and assign correct billing related parameters and coding for executed contracts prior to contract booking.
• Work with Sales Transaction Support team to initiate and track contract registration, post signature, to ensure SMPO signings credit and having an established active contract ready for billing.
• Provide backup to other Engagement Managers. Excellent verbal and written skills
• Good attention to detail
• Experienced user of IBM business applications, systems and tools
• Knowledge of contract documents, processes and templates
• Manage multiple contracts simultaneously and work to strict deadlines
• Work in a fast-paced environment and under pressure