SME Account Growth Manager (Phone-Based)

American Express; Brighton; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading financial services company in Brighton is seeking an Account Development Manager to manage relationships with small and medium-sized business customers. This phone-based role involves driving customer engagement, supporting financial growth, and ensuring a positive customer experience. Ideal candidates should have strong communication skills and account management experience. The position offers competitive salaries and various benefits including a hybrid work model.

Benefits

Competitive base salaries

Bonus incentives

Comprehensive medical benefits

Flexible working model

Generous parental leave policies

Access to wellness centers

Confidential counseling support

Qualifications

• Account Management experience required.
• Ability to influence and persuade.
• Excellent verbal and written communication skills.

Responsibilities

• Build relationships with diverse business customers.
• Manage and support customer goals for profitable growth.
• Understand and adhere to regulatory requirements during interactions.

Skills

Results driven

Customer focused

Excellent verbal and written communication skills

Ability to influence and persuade

Experience in a fast-paced environment

Strong collaborator

Team player

Self-motivated

Account management experience

Tools

Excel

CRM

Job description

A leading financial services company in Brighton is seeking an Account Development Manager to manage relationships with small and medium-sized business customers. This phone-based role involves driving customer engagement, supporting financial growth, and ensuring a positive customer experience. Ideal candidates should have strong communication skills and account management experience. The position offers competitive salaries and various benefits including a hybrid work model.