Smart Dispense Technician

TN United Kingdom; Grantham; On-site; GBP 27,000; Full time

Job summary

An established industry player is seeking a Smart Dispense Technician to join their dynamic team. This entry-level role offers a unique opportunity to work in the drinks dispense industry, where you'll visit various venues to ensure equipment operates flawlessly. With comprehensive training and a focus on customer service, you'll be equipped to succeed in a role that values independence and a positive attitude. Enjoy a competitive salary, flexible benefits, and a supportive environment that encourages personal and professional growth. If you have a passion for service and a desire to learn, this could be the perfect fit for you!

Benefits

Company Vehicle

Holiday allowance

Life assurance

Flexible benefits scheme

Development opportunities

Overtime opportunities

Qualifications

• Customer service experience is essential for this role.
• Full UK Driving Licence is required.

Responsibilities

• Perform detailed technical and quality health checks on dispense equipment.
• Build effective relationships with customers and provide support.

Skills

Customer Service

Positive Attitude

Independence

Education

Full UK Driving Licence

Job description

Join Our Team as a Smart Dispense Technician

Are you passionate about customer service and seeking a field service role with a difference? Join our growing team of drinks dispense industry specialists at Innserve, where we install and maintain drinks dispense equipment across over 90,000 licensed premises in the UK, including concerts, festivals, racecourses, stadiums, and arenas. We are committed to delivering customer service excellence and being One Big Team, keeping Britain pouring.

What We Offer

1. Competitive salary: £26,246.50 per annum + quarterly performance-based incentives. A generous London weighting applies within the M25.
2. Company Vehicle
3. Holiday allowance: 21 days holiday + bank holidays + an additional 'Celebration Day'. You can buy or sell holiday days to suit your needs.
4. Core benefits: Life assurance, access to the award-winning Help at Hand app (GP appointments, counselling, and more), plus exclusive retail discounts.
5. Flexible benefits scheme: Tailor your benefits with our "All Inn" scheme, including options like Dental Insurance, Private Medical Insurance, Gym Memberships, Critical Illness Cover, Pension Contributions, Travel Insurance, and coverage for your partner and children.
6. Development opportunities: In-house training, external qualifications, and apprenticeships.
7. Additional earning opportunities: Overtime at increased rates and the option to join the Committed Additional Hours (CAT) scheme at enhanced rates.

Your Typical Day

No two days are the same! As a Smart Dispense Technician, you'll visit bars and restaurants to perform detailed technical and quality health checks, support with customer service, and maintain drinks dispense equipment. You'll build effective relationships with customers, liaise with the planning team, and receive full training and support. This entry-level position encourages progression.

What You Already Have

• Customer Service experience
• Full UK Driving Licence
• Hospitality/Bar/Drinks Dispense experience is useful but NOT essential; comprehensive training is provided
• The ability to work independently and remotely, with a positive can-do attitude and determination to succeed

Interested in joining us? We are One Big Team at Innserve!