Smart Dispense Technician

Innserve Ltd; Crawley; On-site; GBP 22,000 - 27,000; Full time

Job summary

A leading drinks dispense service provider in the UK is looking for a Smart Dispense Technician to ensure top-notch customer service while maintaining and servicing dispense equipment. You will work independently, primarily during the day from Monday to Friday, visiting various establishments. Ideal candidates will have customer service experience and a valid UK driving license. This role includes a competitive salary, benefits, and opportunities for career progression in a dynamic environment.

Benefits

Competitive salary with performance incentives

Company vehicle

Generous holiday allowance

Free refreshments

Life assurance and wellness services

Flex Pot for personalized benefits

Qualifications

• Customer service experience is essential.
• A full UK driving licence is required.
• Hospitality or bar experience is useful but not essential.

Responsibilities

• Conduct technical and quality health checks on dispense systems.
• Sanitize, service, and maintain drinks dispense equipment.
• Build effective relationships with key customers.

Skills

Customer Service experience

Ability to work independently

Positive attitude

Job description

Are you :

• Someone who is passionate about customer service and looking for a full time permanent field service role with a difference?


• Interested in joining our growing team of drinks dispense industry specialists, who specialise in installing and maintaining drinks dispense equipment at over 90000 licensed premises across the UK plus at concerts, festivals and racecourses, stadiums and arenas. We deliver customer service excellence. At Innserve, we are One Big Team, and we keep Britain pouring.

Working at Innserve, you'll enjoy :

• Competitive salary : £26246.50pa (pay review pending) + a performance-based incentive paid quarterly. A generous London Weighting applies within the M25.


• Full time permanent, Monday to Friday, daytime hours.


• Company Vehicle


• Generous holiday allowance : 21 days holiday + bank holidays.


• Free refreshments : Enjoy complimentary on-tap soft drinks and premium hot drinks.


• Opportunities to boost your earnings : Complete regular overtime at increased hourly rates, with the potential to sign up to the Committed Additional Hours (CAT) scheme at enhanced rates.


• Amazing core benefits : Life assurance, holiday trading options, retail discounts plus access to an award-winning Employee Assistance Programme with 24 / 7 GP access and wellbeing services - including an extra \"Celebration Day\" off every full calendar year that you work for us.


• But that\'s not all! Each year, you\'ll receive a \"Flex Pot,\" to purchase additional personalised benefits. Whether it\'s extra life assurance, private medical, a gym plan, increased pension contributions, dental or travel insurance, you can choose what fits your needs. It\'s your benefits, your way! Some benefits may cover you past state pension age and cover your family too!

Your typical day as a Smart Dispense Technician :

No two days will be the same! Our Smart Dispense system is the beating heart in any bar and offers an exceptional range of cutting-edge draught dispense solutions that can be tailored to any needs. As a Smart Dispense Technician, you\'ll be visiting a range of bars and restaurants to complete detailed technical and quality health checks and support with outstanding customer service. Our Technicians are the front line of our customer service operations- your day is planned from your home postcode, and you will build effective relationships with our key customers, sanitising, servicing and maintaining drinks dispense equipment. You\'ll liaise closely with our planning team and receive full support, training, and guidance as you start your career with us. This is our entry level position and progression is encouraged.

You\'ll already have :

• Customer Service experience


• A Full UK Driving Licence


• Hospitality / Bar / Drinks Dispense experience is useful but NOT essential- we give comprehensive training.


• The ability to work independently, remotely, and be determined to succeed, deliver a great customer experience, with a positive can-do attitude.


• Please note you will need to live within a 10 mile radius of the advertised postcode to be considered.