SLP Adult Forensic Mental Health Case Manager

South London and Maudsley NHS Trust; City Of London; On-site; GBP 51,000 - 65,000; Full time

Job summary

A leading healthcare provider in London is seeking an 8a Forensic Mental Health Case Manager. This role involves managing patient caseloads, conducting quality assurance reviews, and collaborating with various stakeholders including local authorities and healthcare providers to ensure high-quality care for forensic patients.

Qualifications

• Experience working effectively in multidisciplinary teams.
• Strong communication skills to engage with stakeholders.
• Ability to monitor and review the quality of care.

Responsibilities

• Conduct regular patient reviews to ensure quality care.
• Engage with patients, families and carers to gather feedback.
• Monitor the quality and safety of provision and escalate issues.
• Record and report visits and reviews to relevant partners.
• Report reviews and concerns to the Programme Partnership Group.
• Manage units on enhanced monitoring.

Skills

Experience in forensic services

Commitment to high-quality care

Passion for innovation

Job description

Job overview

The South London Partnership are looking to recruit an 8a Forensic Mental Health Case Manager. The post holder will work across a number of Providers, both NHS and independent sector, ensuring forensic patients receive the best quality care as near to home as possible.

The successful candidate will be responsible for the quality assurance of an allocated caseload, including regular patient reviews. The case manager works closely with the Provider to ensure high quality care is maintained. The case manager has oversight of any LTS or seclusion and will monitor and review this closely.

The successful candidate will interface with a range of other stakeholders. You will work with other Case Managers in the management of particularly complex cases and delayed discharges. You will also work in collaboration with services within the hub to manage relationships with ICB colleagues. This role requires you to work in collaboration with local authorities, third sector and other statutory bodies such as MAPPA, Police, HMPPS, MOJ and CJS in the management of effective usage of specialised mental health services.

If you have experience of working in forensic services, a commitment to high quality care and a passion for innovation we would like to hear from you.

Main duties of the job

Regular patient reviews on all services which include:

• Listening to and talking with patients, their families and carers via formal MDT discussions and care planning processes
• Ensuring that the voices of patients and their families are heard and acted upon by the services supporting them
• Monitoring and reviewing the quality and safety of provision and escalating concerns or issues where necessary
• Observing providers in practice, monitoring and reviewing quality information and local intelligence
• Recording of all visits on NCMS.
• Reporting all reviews to the Programme Partnership Group this includes and concerns and the plan in place to manage any concerns.
• Actively manage any units on enhanced monitoring ensuring there is a robust action plan in place.
• Engage in the quarterly contracting meetings feeding back any quality improvements or concerns.
• Attend all SLP internal quality meetings, this would include Quality Matters, Programme Huddles, and the Quality Governance Group.