Slots Operations Lead – Guest Experience & Revenue

The Rank Group; Leicester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading casino operator in Leicester seeks a Slots Manager to oversee the Slots department. This role requires exceptional customer service and team management skills to ensure operational efficiency and meet financial targets. Ideal candidates will have strong leadership abilities and a commitment to high operational standards. Join our vibrant team and be a part of our exciting growth journey.

Benefits

Competitive salary

Staff perks and bonuses

Welcoming workplace culture

Qualifications

• Management service experience.
• Strong leadership and people management skills.
• Excellent communication and customer service abilities.
• An analytical and commercially focused mindset.
• High attention to detail and commitment to operational standards.

Responsibilities

• Lead and manage the Slots department, ensuring exceptional customer experience.
• Monitor and analyze slot machine performance, implement initiatives to maximize revenue.
• Recruit, train, and develop a professional slots team.

Skills

Leadership skills

Customer service abilities

Communication skills

Analytical mindset

Attention to detail

Job description

A leading casino operator in Leicester seeks a Slots Manager to oversee the Slots department. This role requires exceptional customer service and team management skills to ensure operational efficiency and meet financial targets. Ideal candidates will have strong leadership abilities and a commitment to high operational standards. Join our vibrant team and be a part of our exciting growth journey.