SLA-Driven Workforce Scheduler for Field Engineers

Arcus FM; Oakenshaw; On-site; GBP 26,000 - 30,000; Full time

Job summary

A Facilities Management company is seeking a Workforce Scheduling Controller to manage and schedule engineers, ensuring compliance with SLAs and KPIs. Ideal candidates will excel in communication, possess strong scheduling skills, and adapt to new processes efficiently. This position offers a salary of £26,388 with potential rises based on experience, alongside 25 days of annual leave and various benefits.

Benefits

4% bonus

25 days annual leave + Bank Holidays

Group personal pension scheme

Life Assurance

Funded Training Sponsorship Scheme

Discounts and vouchers

Qualifications

• Extensive knowledge of scheduling.
• Excellent administrative and time management skills.
• Ability to adapt to change quickly.

Responsibilities

• Manage and schedule engineers through the scheduling system.
• Liaise between field-based engineers and client premises.
• Handle requirements for urgent and legislative work.

Skills

Scheduling

Time Management

Communication

Administrative Skills

Job description

A Facilities Management company is seeking a Workforce Scheduling Controller to manage and schedule engineers, ensuring compliance with SLAs and KPIs. Ideal candidates will excel in communication, possess strong scheduling skills, and adapt to new processes efficiently. This position offers a salary of £26,388 with potential rises based on experience, alongside 25 days of annual leave and various benefits.