Sky Customer Sales Advisor

Brook Street; Nottingham; Remote; GBP 20,000 - 25,000; Full time

Job summary

A leading recruitment agency is seeking a Customer Sales Advisor for a remote position in the UK. This role involves assisting customers with Sky equipment inquiries and promoting related products. Candidates should have sales experience and great communication skills. The position offers a salary of £24,500 with bonus potential and various benefits including 33 days of annual leave and a pension scheme.

Benefits

33 days' annual leave

Discounted gym membership

Health and Wellbeing support

Pension scheme with employer contribution

Life assurance up to 4x salary

Employee assistance programme

Qualifications

• 1 year of continuous and targeted sales experience within the last 3 years.
• A driven mindset with strong customer service and sales skills.
• Great communication skills to build rapport and demonstrate empathy.

Responsibilities

• Act as the first point of contact for customers with Sky equipment inquiries.
• Promote the Sky Protect product to customers.
• Upsell products while putting customers' interests first.

Skills

Sales experience

Customer service skills

Communication skills

Job description

Customer Sales Advisor - Remote (UK Mainland Only)

Salary: £24,500 plus average bonus earning potential of £5,040 per annum

Hours: 37.5 hours per week on a rotational shift pattern between the hours of 8am - 8pm, Monday to Sunday

Start date: 12th January 2026

Domestic & General are a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of appliance breakdowns for almost 9 million customers in the UK.

Right now, we're recruiting Inbound Customer Sales Advisors for a role that offers great work life balance, working from home and comprehensive training: (5 weeks, initial 2 weeks Mon-Fri: 9am - 5:30pm).

As a Customer Sales Advisor in our busy Sky Inbound team, you'll be the first point of contact for customers who call in for help with their Sky equipment. You will represent and promote this well-known household brand, making our customers aware of the Sky Protect product they can purchase which provides added peace of mind. Day-to-day, you'll build rapport with customers, get to know their individual needs and put their interests first and use your sales and communication skills to upsell products.

The experience and skills you need

• 1 years continuous and targeted sales experience within the last 3 years
• A driven mindset with strong customer service and sales skills with a love for hitting targets
• Great communication skills - you're at ease building rapport, listening to customers and demonstrating empathy when needed

How you'll be rewarded

• 33 days' annual leave (including bank holidays) - Additionally the option to buy 5 extra days each year
• Investment in your career - Development through ongoing coaching and clearly defined progression opportunities
• Health and Wellbeing - Discounted gym membership, help towards dental, optical, and physiotherapy costs
• Pension scheme - Matched employer contributions up to 5% of basic salary
• Life assurance - Employer funded cover of 4x basic salary
• Employee assistance programme - Free support for physical & mental health, financial assistance and more

Immediate interviews available.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.