Sky Customer Sales Advisor

Brook Street; England; Remote; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is seeking a Customer Sales Advisor for a remote position in the UK. The role involves being the first point of contact for customers and upselling products. Ideal candidates will have sales experience and strong communication skills. The position offers competitive pay, comprehensive training, and benefits like annual leave and health initiatives.

Benefits

33 days' annual leave

Discounted gym membership

Pension scheme

Life assurance

Qualifications

• 1 year of continuous and targeted sales experience within the last 3 years.
• A driven mindset with strong customer service and sales skills.
• Great communication skills.

Responsibilities

• Be the first point of contact for customers.
• Upsell Sky Protect product to customers.
• Build rapport and meet customer needs.

Skills

Sales experience

Customer service skills

Communication skills

Job description

Customer Sales Advisor - Remote (UK Mainland Only)

Salary: £24,500 plus average bonus earning potential of £5,040 per annum

Hours: 37.5 hours per week on a rotational shift pattern between the hours of 8am - 8pm, Monday to Sunday

Start date: 12th January 2026

Domestic & General are a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of appliance breakdowns for almost 9 million customers in the UK.

Right now, we're recruiting Inbound Customer Sales Advisors for a role that offers great work life balance, working from home and comprehensive training: (5 weeks, initial 2 weeks Mon-Fri: 9am - 5:30pm).

As a Customer Sales Advisor in our busy Sky Inbound team, you'll be the first point of contact for customers who call in for help with their Sky equipment. You will represent and promote this well-known household brand, making our customers aware of the Sky Protect product they can purchase which provides added peace of mind. Day-to-day, you'll build rapport with customers, get to know their individual needs and put their interests first and use your sales and communication skills to upsell products.

The experience and skills you need

• 1 years continuous and targeted sales experience within the last 3 years
• A driven mindset with strong customer service and sales skills with a love for hitting targets
• Great communication skills - you're at ease building rapport, listening to customers and demonstrating empathy when needed

How you'll be rewarded

• 33 days' annual leave (including bank holidays) - Additionally the option to buy 5 extra days each year
• Investment in your career - Development through ongoing coaching and clearly defined progression opportunities
• Health and Wellbeing - Discounted gym membership, help towards dental, optical, and physiotherapy costs
• Pension scheme - Matched employer contributions up to 5% of basic salary
• Life assurance - Employer funded cover of 4x basic salary
• Employee assistance programme - Free support for physical & mental health, financial assistance and more

Immediate interviews available.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.