Skincare Trainer

SPACE NK; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading beauty retailer in Greater London is seeking a Skincare Trainer to deliver essential skincare training across retail stores. The ideal candidate will have a background in skincare and a passion for teaching others, focusing on enhancing the team's knowledge while driving category performance. Responsibilities include coordinating training, facilitating sessions, and collaborating on educational content creation. This position requires excellent communication skills, adaptability, and a creative approach to training development.

Qualifications

• Experience as a skincare specialist or trainer.
• Ability to engage and excite others about skincare.
• Skills in simplifying complex techniques into training modules.

Responsibilities

• Coordinate skincare training sessions with the Head of Education.
• Facilitate training on shopfloor predominantly.
• Create and implement training sessions based on business needs.

Skills

Skincare expertise

Teaching ability

Commercial understanding

Creativity

Communication skills

Job description

If you love beauty, you're in the right place.

As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go‑to destination for worldwide beauty discovery.

Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.

SKINCARE TRAINER

Location: London based/Field

Department: Education

Position Reports to: Head of Education

The Skincare Trainer will ensure the delivery of all aspects of skin care training that supports the learning and understanding of all skin care ranges in our retail stores/ in the business. They will implement and support our Sales & service programme within all other training and activities.

Areas of Responsibility

• Work in collaboration with the Head of Education to organise, coordinate and assist with skin care training
• Personally facilitate/co‑facilitate training sessions when required, some classroom but predominately shopfloor
• Bring our Sales & Service into all training and be an exemplary example of this
• Identify needs within this category, create and implement digital and store training sessions
• Continually evaluate where training is needed and how effective it is
• Own the KPI's for this category alongside the Head of Education
• Input into our Sales & Service programme, induction, evaluation, retention, and create training asset content

Qualifications, Knowledge and Experience

• Experience: a skincare specialist/trainer
• Passion: teaching others to become skincare experts and exciting them about all things skincare
• Training: ability to translate and simplify techniques and selling, creating modules from induction onwards
• Commercial: translate business objectives into education, ensuring team members understand the importance of the skincare category and how to increase sales
• Driven: take ownership of the skincare category KPI's, collaborate with the Head of Education to create and implement a plan to reach KPI's, and continually review and adapt for success
• Creativity: propose creative solutions, generate new ideas and develop training modules for different formats (digital, shop floor, etc.)
• Teamwork: collaborate with digital and design creators on skincare training collateral and tools
• 360: ensure all skincare training supports Space to Shine and is delivered through the prism of our service module

Competencies and Personal Attributes

• Self‑motivated
• Excellent communication skills, both written and verbal
• Enthusiastic and self‑confident
• Great attention to detail
• Adaptable, willing to take on new challenges and driven to continually improve
• Demonstrate excellent planning and organisational skills
• Resourceful and commercial

Please note that only successful candidates will be contacted.

All applicants must have the right to live and work in the UK.

If you want to find out more about us, what it is like to work for us, all about our benefits, and our pledges on Diversity, Inclusion and Belonging, please visit our website.

Space NK are an equal opportunities employer.

How We Will Use Your Information

We will use the information you provide to us with your job application to help us process your application for the specific job you have applied for. If you apply speculatively, we will process your application for the job/relevant business area that you detail within your email.

Please note that our current system does not use an automated filtering system.

All applications made via the website, through a third‑party website or in‑store will be kept on file for a period of 12 months.

This information will be retained and used to assess your suitability to similar positions that may arise in the future, or if the initial vacancy becomes live again during the 12‑month period. If you would prefer us to not hold your information on file/ you wish to be 'forgotten' if you are not offered a position with Space NK, please email your 'right to be forgotten' to our recruitment email address with RIGHT TO BE FORGOTTEN as the title of the email. We will always inform you when we have deleted your application details, otherwise we will treat your application as consent to us holding this information.